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November 2023 by Tiffany Bell
This was absolutely the worst mistake of my life...Not only was I mislead, deceived and taken advantage of, the customer service was equally as horrible...Mike and Sam, the managers of this place, lack professionalism, trustworthiness and morale. To say I am disappointed is an understatement. I brought my truck in for service, left with it the same way it was brought in and was robbed of $500 due to deception by Sam..I have never been handled the way they did ever in life. Word of caution, please beware of selecting this place for business.
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October 2023 by Jennie Viv Obcemea
Midas is my go-to Car Care Service provider. Excellent customer service and quality of work at its best!I will definitely recommend them to anyone based on my experience.Awesome job guys!!!
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October 2023 by Zay Jamar
Terrible I spent $3,000 to have my car fixed, but all they did was replace my engine with aftermarket parts. They immediately shift into defense mode and blame you when you try to discuss it with them. I've had a bad experience with this place and will be filing a lawsuit.
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October 2023 by Gregory Eichelberger
The team at Midas in Redford were very helpful and informative about the plan to fix my wife’s car. They offered a military service discount ????. Repairs were completed the same day.ThanksService: Exhaust
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September 2023 by Jena Kostal
Great place! Everyone is always very nice, Serah especially. She got me set up and made sure I was comfortable while I waited for my repairs. She helped get my car done quicker so I could go to work without having to get a ride. They are always efficient and take good care of their customers!
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August 2023 by Brent Staggs
They claim to hold themselves at “a higher standard” when in reality, the only standard held is certainty not that of their customers and customer satisfaction. Hopefully you’re not bringing a vehicle to them that isn’t over 1 year old, (of which you’re obviously bringing older vehicles up for maintenance) as the desk clerk will diagnose it for you immediately without having a certified mechanic touch a single tool and or give you professional advice without making you feel incompetent. I highly recommend that you take your vehicle anywhere but here.Services: Tires
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July 2023 by Jacob McAllister
So disappointed, I swear they break things so you have to come back to them. Since the first time I took my car in I have had non stop. Issues, I would give a negative rating if I could.First my exhaust was loud, take it on, my bill says they swapped my catalytic out, which they didn't actually do.About a week later my exhaust broke again took it back this time they charged me several grand to once again "swap out my catalytic converter" which they actually did this time, but the DAY after I get it back I HAVE A HOLE IN MY FLOOR THAT WAS NOT THERE THE DAY BEFORE!!!I also asked them to fix the check engine light which they LIED to me about and said was clear....I will never ever ever again let this incompetent individuals see my car ever again.
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July 2023 by Jenessa Preston
After having multiple very poor experiences with other Midas locations (in 3 different states) within a 5 day span, this Midas really made sure they'd be my last stop for a while. I appreciate their attention to detail and their commitment to getting things done right.
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July 2023 by bn dadd
Redford Midas were a true Champion for me. They identified my issues and resolved them in a timely manner.. A big thank you to Serah and Ron for helping to to understand the issues and plan of action. Great customer relations, patience and atmosphere of this Midas location. KudosServices: Air & cabin filter replacement
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June 2023 by Tracie Morris
Manager Rico and his team are top notch and always go above and beyond for me. I appreciate their great service and getting me in right away to get my air conditioning fixed since it’s getting warm out! Loyal customer for sure! Try them today you will be glad you did.Service: Air conditioning
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June 2023 by Navora Bacon
I had service at this Midas location recently and had a positive experience. They had a little issue getting my part through there normal sources, so I had to get the part myself, but they were able to still complete the work that day and they did a good job on the repair. I was satisfied with the final price and would recommend them.
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June 2023 by Sheerluck Holmes
Rod and Randy really went out of their way to make sure everything my vehicle needed was professionally installed.I would give 10 stars if that was an option here.Highly recommend....and a special thank you to Rob for taking such good care of my vehicle.
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May 2023 by John Robtoy
My vehicle was making an odd noise, The great people here got me in right away, diagnosed the problem. They did a thorough inspection of my vehicle, told me what needed to be fix now and what could wait and then promptly fixed my vehicle and had me back on the road within a matter of a few hours. I know I have definitely found a new service repair mechanic that I will be using from now on. Thank you for all your prompt service and help.Service: General repairs & maintenance
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May 2023 by Gina Dieudonne
Rico and his team did an amazing job fixing my car! I've been here several times when my car is having issues and they fix it in a timely manner. The prices are good compared to the other shops in the area. I recommend this shop to anyone in the area.Services: Steering & suspension repair
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April 2023 by Andrew Manning
This place is great. I've taken my car here for the last 10 or 11 years, had more things done than I can count and had no complaints. Staff is friendly, attentive, and willing to not only answer your questions but take you to your vehicle, show and prove to you what they're saying, and come up with an effective solution to get it repaired/replaced. Waiting room is also nice if you have to stick around while your car gets fixed. Can't recommend them enough. Especially the manager Rico, he's the man!Services: Tires