10AM - 8PM
26428 Ford Rd, Dearborn Heights“Thank you Aaseel for ALL of your two hours of hard work. I'm sorry APPLE is the worst company and couldn't help us do anything, but I appreciate your efforts and patience. Great Work! :D”
10AM - 9PM
36610 Ford Rd, Westland“Today we had the privilege of working with Mark. He was very helpful to get us exactly what we needed. I highly suggest asking for him if you come into this store.”
“Char and Nikki excellent customer service. Pleasant warm personalities. Excellent knowledge of information transferring. Will very likely recommend this store and and staff. Verizon would be blessed to have more employees as theses fine young ladies.”
10AM - 8PM
34901 Plymouth Rd, Livonia“Leo has a great personality and he was quick doing his job. Great customer service.i will highley recommend him to everyone. This guy deserves a raise he was doing multiple things at once while helping us and everyone else. Thanx leo”
“Shout out to the best tmobile store ever i dont know the guys name that helped us but he helped us i want to say thank you i was the one where my mom and my friend were arguing over something crazy i thank you again for your help :) Keep doing what you guys do best :)”
10AM - 8PM
29245 Six Mile Rd, Livonia“I would like to give a shout out to Ray today, he's been working with me the last week or 10 days or so on my wife's new phone. They had to wait for new shipments to come in and yes he put a hold on it till we were able to come in today Saturday 8-27-22 doesn't matter who's there at T-Mobile, employees come and go but they seem to find the good ones awesome job.”
“This location is the location I will going to from now on. It's clean and the Manager James is amazing and so knowledgeable about the phones and how to troubleshoot them. I can finally check my voicemail again! I went in for a new phone and he was very helpful and so personable. He didn't try to upsell me or hassle me. He was patient and let me test out a new phone I wasn't sure about because it wasn't my first choice. Which was perfect because I loved it and ended up getting it. He also got my husband a good deal on a really nice tablet because they are currently having a back to school sale! If you're looking for an honest location with excellent customer service this is where you need to go.”
10AM - 8PM
34760 Ford Rd, Westland“Today I stopped into Westlands T-Mobile store on Ford Rd. I was hoping to find just a replacement device for a cracked phone that I have hoping it would be compatible with the SIM card that I already have also. What I received though instead is incredible.So when I walked in they were very busy with each counter having representatives helping other customers yet as soon as the first representative completed helping his customer I was promptly greeted and asked how I could be helped. I explained my situation and was directed to the next customer representative that would be of maximum assistance for myspecific needs and after waiting very briefly that's exactly what I got.Isaac introduced himself to me and once I explained my situation I was unexpectedly given very reasonable options to join TMobile as my new cellular provider.I'm just absolutely thrilled with my new Samsung phone that was provided, and Isaac taking into account the price range I had available was able to get me a Samsung tablet, an OtterBox case for my phone, a new charge cord and adapter, and worked all this out within the range of my budget and provide me a manageable monthly payment.Lastly the entire staff in the store all were extremely friendly and welcoming and very efficient. I even received a follow-up call from Isaac just to make sure that through the T-Mobile app I was able to take advantage of another $10 savings through autopay. I found that the quality of Isaac and the rest of the staff in that store truly exceeded my experiences in years past with other carriers and that makes me happy as well as excited that I now get to enjoy my new devices thanks to them.I strongly recommend if you're looking for a new device or even switch to a new carrier and you're in the Westland area to stop in T-Mobile off of Ford road close to Wildwood and you will be able to have a great experience as well.”
10AM - 8PM
7875 Telegraph Rd, Taylor“Zo and Denise are fabulous! The entire experience was great. I added a service and upgraded a phone. Zo and Denise were educational without being pushy which is a fine line but they have it down to an art! They even brought up benefits that I did not know that I had access to. Truly T-Mobile is fortunate to have them representing them! I will be back to this location.”
10AM - 7PM
29131 Telegraph Rd, Southfield“Kelvin M was quick, intuitive and precise while getting me hooked up with my home internet. Answered all of my questions thoroughly and provided my self-install equipment with ease. 5/5 to the team here. Very nice and easy.”
“I had a nightmare experience with Xfinity and I came to T mobile and was blessed to have Ms. Tamyra H. resolve my multiple issues and transfer my internet and mobile service to T mobile. Ms. Tamyra was extremely knowledgeable, patient and I am so greatful that Ms. Tamyra was here to help me. Thank You Ms. Tamya and T mobile.”
11AM - 7PM
35000 Warren Rd #537, Westland“Jacob was extremely honest, attentive, and thorough. This is my first major phone service and he was able to answer my questions and reassure me. Great personality as well! Will absolutely come back to him in the future!”
10AM - 8PM
20095 Haggerty Rd, Northville“With only having a 3.6 rating i was kind of worried about going here, but the 2 people that were working were very friendly, only reason for not giving 5 stars is i thought they would be able to activate my new phone but told me i would have to call customer service.”
“I work with Bullseye as an agent selling their services. My focus has been on POTS and VoIP services. They have so far been a top notch company to work with. For me the sign of a good company is how they react to unforeseen issues or any problems that may arise. Well my experience with Bullseye shows that they will take the problem head on to do the right by the customer. It is always a pleasure working with the Bullseye Team.”
10AM - 8PM
23050 Michigan Ave, Dearborn“I’m very happy with the service. The guy who is name Ali helped me to order a new device.He’s so kind and helpful. I really appreciate his work.Best T-mobile store .”
“I was Surprised i didn't have to wait to long for service . I ordered my internet box took it home plugged it up . And everything started working. To my surprise it was that easy”
10AM - 8PM
24830 Greenfield Rd, Oak Park“Jason was excellent! He helped set up my new phone & the data transfer was seamless. Grateful to have a rep that was professional, personable, and patient. Thank you!”
“This location is fantastic. Always quick to help us and they always have the equipment that the spectrum store closer to my house is always out of. The manager and the employees are always professional and have us leaving satisfied every visit.”
10AM - 7PM
20581 Haggerty Rd, Northville“I had a great experience at this store. Kollin was the rep that helped me. He was thorough explaining the changes I was making to my account and handled some other issues outside the store with ease. He put my screen protector on like a pro. The store was clean, the queue moved quickly. Thank you!”
10AM - 8PM
26660 Ford Rd, Dearborn Heights“Tim helped me switch over from t-mobile and port over my old numbers. He’s a cool guy and we had good chat during the setup process. Ordering the devices and setting them up took little effort. A lot more professional than any sprint/t-mobile store I’ve been in.”
Open 24 hours
21700 Melrose Ave, Southfield“Nexcess Support has been terrific. They are helpful and professional over the phone. We are using Nexcess to host over 11 sites and we've been with them over 5 years. Great Company.”
“After dealing with customer service otp for over 2 hours, Lucielle at this store was able to solve my problem, and upgrade my equipment within 5 minutes. I wish I could give her more stars for her help!”
10AM - 7PM
27195 Cherry Hill Rd, Inkster“Stopped in to get my new modem for internet for my new place and they were so nice and helpful. They had everything i needed and even helped me with my phone and I wasn't' even there for it. If ever I have an issue, I would go back to this store for sure!!”
“Aa anyone who's dealt with Comcast/Xfinity customer service knows, it can be quite a frustrating experience. My company recently switched our business cellular service from Tmobile to Comcast Business Mobile. My phone, a Galaxy S10, had instant and persistent issues, including no access to mobile data. Meaning no ability to use internet or apps that need internet. So, I went to this store to buy a new phone. They didn't have either of the 2 phones in stock that I wanted. However, the customer rep that was helping me, Veronica M., reached out to her counterparts at other locations to see if they had them. While we were waiting on a response from them, she tried to get my mobile data access working. She helped/worked with me for over a half hour. In the end, my mobile data access did start working, it just took an hour for it to activate. Veronica is a A+++ customer service rep. She was friendly, knowledgeable, understanding and compassionate about my issues. She definitely went above and beyond. Veronica is the type of person you hope to get when you need help, but rarely do. If I were a top muckity muck at Comcast/Xfinity, I'd get her into an upper level position, immediately.”
10:00 AM - 8:00 PM
2480 S Telegraph Rd, Dearborn“I had a fantastic experience with Suliman at Verizon. His knowledge of phones and plans was impressive, and he took the time to understand my needs. Suliman was patient, answered all my questions, and guided me to the perfect phone & plan for me. His friendly and professional demeanor made the entire process enjoyable. I highly recommend seeking out Suliman for top-notch service.”
“Very helpful and courteous staff. Our last visit (9/23) was with Caitlyn, who was so helpful and patient with us. She was extremely knowledgeable about the current deals available and how to arrange our product and service orders to get the best value. She took extra time to check availability of devices at other nearby stores and presented several options for payment and financing. This is a busy corporate location so be sure to make an appointment online before you go or you are likely to have a long wait. By far our preferred location to deal with.”
“Service here is great honestly. I was really pleasantly surprised by how quickly they were able to help me solve my issue. They greeted me immediately, they were kind, professional, & very fast. I was very satisfied with their services today :)”