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July 2023 by Remonia Walker-Holloway
House Hold heating and cooling is amazing. John went out of his way to make sure that I got a central air system put in my home. He treated me like family and I couldn’t ask for a more efficient job. I would recommend House Hold heating and cooling to anyone. Thank you, John.??Service: HVAC system maintenance
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June 2023 by Seth Myers
John and Ken came out same day and fixed my AC issues. Gave me plenty of advice for good upkeep. The final price was VERY fair, especially when compared to some other local company who came out last year. Highly recommended!Service: A/C system repair
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March 2023 by Nina Stowell
We were very happy with the work they done on our house. The service was fast, accurate, and affordable. The people who were working were very nice as well. The new furnace works perfectly, Highly recommend them.Services: Installation
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December 2022 by SD W
John is super knowledgeable and had my furnace fixed in no time! He’s very professional, and next time he’s my first call!Service: HVAC system maintenance
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November 2022 by Cindy Boyd
I have been using John and Kenny for years. They are the best! 1 day they were coming to fix the furnace or A/C, I can't remember which and my mother-in-law had a stroke, I left the check on the table, they came in did the repair, locked up and went about their day. You can't just leave any old person in your house, that's how comfortable I feel with the 2 of them. They work well as a team and work well on their own. Great heating and cooling company.Services: A/C system maintenance
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August 2022 by Keep Life Easy
Charged $130 just for John to say the furnace was broke. Asked for a discount since it was just a visual. Said he was an associate couldn’t negotiate price. Fine. I hired and paid him to certify a furnace per the City of Redford. It is a rental property. John shows up says I need a new furnace. I said ok didn’t know. Can I get a discount. He said no so I said fine. Call him next day tells me he is the owner. After I complained. He told my renter to report us to the city. He gave her business cards. Which you can not do with a renter. I pay everything. He told her we were slum lords and should report us. I called him. He denied and blamed my renter of 11 years. She Sent me proof of what happened. The unprofessionalism is unreal. He denied, he told me terrible things. A rental property that is mine: my renters house is theirs. They renters to contact me if anything is wrong. City inspected per city rules. I hire and pay to have fixed. I would never hire this company ever again.
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August 2022 by Patricia Gillis
John and Ken responded quickly to help a family without heat and with young children in the home. They were timely and very professional, as well as practical and friendly. Great experience!Service: Heating system installation
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August 2022 by Dave Wagner
John and his partner Ken showed up to swap out a leaking water heater and install a new one. I had checked the national average for water heater install and the price I paid was half. You can't beat that these days! What else can I say? Both are personable and easy going and having been in skilled trades with the city of Detroit for 24 years and also being ahands-on person my self I found their work ethic and how they did the job top of the line. No BS I would certainly tell others about them and use them again myself. They did a Great Job!!!Services: Installation
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August 2022 by Leonard
Because they know I live out of state they charged me to repair my furnace and whe it continued to do thsame they then charged me to replace it the glow coil. They repaired it several times in 2019 and 2020. Last week I seout out another company and they told me the coil they said they replaced has two cracks in it.I called today just to see what the guy would tell me they have on record and he said he's not in the office but, what do I need? He wanted to charge me $149 as a service fee to look at the work they were supposed to have done. Use them at your own risk.Service: Repair HVAC
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August 2022 by Jonny M
John was very quick to respond, and an absolute professional. He was able to diagnose the issue on my 30 year old HVAC system, without trying to push a new system on me!I will absolutely be using him and his company when it’s time to upgrade my system, but for now the best I can do is a 5 star review and compliments!Services: HVAC system maintenance
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August 2021 by Amanda Luchtel
Amazing service, above and beyond excellent!! Super fast repair for my furnace!! Thank you John!!
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June 2021 by Maddy D.
THIS COMPANY GOT OVER ON ME! THEY CAME TO MY HOME ONLY LOOKED AT MY UNIT OUTSIDE. SAID I NEEDED FREON 2IBS AT $375. I SAID OK. ONCE THEY "ALLEGEDLY" PUT THAT IN THERE, THEY USED MY WATER HOSE TO RINSE MY UNIT OFF CHARGED ME 99 DOLLARS FOR THAT AFTER THE FACT. Then they came in my house looked at my furnace and said my blower was... why wouldn't they inspect everything First... they said oh its going to be so expensive to fix the parts and labor... it's going to cost you. My furnace is and Ac unit is under 2yrs old.. so I called two more Hvac companies out and they both told me that HOUSE HOLD HEATING GOT OVER ON ME! THEY SAID FREON LAST A LONG TIME and by UNIT being new there was no way it was out and then asked me what did they clean? Because nothing was cleaned. Scammers they seen I was a woman and overcharged me for uneccesary services!!! On top of a 129. Services fee.. I paid the 500 dollars for fucking nothing.
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August 2020 by Alice Stanley
Household Heating and Cooling has treated me very well. They always make time to help me out. Ken recently was here to fix a strange noise coming from my less than a year old furnace. After taking the furnace apart and replacing the motor, at no cost to me, the sound was gone. John and Ken are courteous and professional, and always clean up after they are done. I highly recommend them.
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August 2020 by Altaf Shaikh
this people are thief. they charge me $130 to just come to my house which is less then quarter mile away. guy ask me to change the whole water system and try to charge me $1300. what other company fix in only $70.00.so if you want to save your money and get right help do not call this HOUSEHOLD HEATING & COOLING.
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August 2020 by Eugene Witherspoon
Household Heating and Cooling is a family friendly service business. Very professional and proficient. Will answer all of your questions and give you step by step instructions for new installations and repairs. I highly recommend Household Heating and Cooling
