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February 2024 by Tyler Thayer
Pretty much the same issues everyone has pointed out. Schedule delivery for between 10 and 2 (the only time they can deliver for some reason) 4 hour block dead center in the day so you have to take the day off. Didn't show up for first date they set, didn't bother calling to let us know. Removed items from pallet left pallet and garbage in my yard.
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February 2023 by Joe Ponchart
Had a delivery anticipated for Friday (2/10) and after hearing nothing when Friday came and went, I called them for an update on Monday. After I finally got someone to return a call, they said it wouldn't be until Thursday. No explanation for the delay or option to expedite. No one seems to care or take pride in what they are doing there.
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February 2023 by Joseph P.
Have a delivery using Abrams as the final local leg. Anticipated delivery was Friday. No calls, no delivery, nothing. Weekend comes and goes, so I reach out to the original carrier on Monday. They say they will email the company. Call back at end of day to follow up, they "should" call you shortly. I get the call an hour later and expected delivery is now Thursday. I feel like my delivery is being held hostage and the dispatcher is too busy to be bothered to do their job. So far, I would not recommend this trucking company. Will update if anything positive happens.
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September 2022 by Mary Tack
This company has awful customer service. They have had my property for over 3 weeks and I have had to call 3 times to try to get it delivered. They are rude, unprofessional and I would never choose to use this company or recommend them to any retailer to use for delivery of their product!
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August 2021 by Michael Eckert
Do this cat had to be doing 55+ down telegraph today bobbing and weaving. Giving the finger to and cutting off any one who got in his way.
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August 2021 by Bill Ho
It is very hard to get in touch with this company. I got an automatic email saying my order has arrived this warehouse and I would be contacted within the next business day to set up delivery appointment. It took several phone calls and over 2 weeks to finally reach someone and than another 3 days to schedule the delivery. Finally, the item was delivered 4 weeks after the initial message.
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June 2021 by Jerry Cobb
Just a small little place but they're fast and friendly people
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April 2021 by Dave McKenna
Had a sofa delivered through Abrams, not by my choice. They were in possession on the item for two weeks prior to me reaching out to them. The dispatcher "never got around to scheduling". Finally set a date after I got in touch with seller. They showed up 4 hours after the 4 hour "window" that was scheduled, and 2+ hours after a call that indicated they were "almost there" at least we got our stuff after reading other reviews...
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February 2021 by Theresa B
Great place
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July 2020 by Sean McNulty
Great place. Owner willing to always figure out how to get the impossible done. Talented workers.
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March 2019 by Jennifer Bates
Just wanted to say thank you for professional service at all levels, flexibility in scheduling and a major shout out to our delivery drivers that really went above and beyond displaying creativity, hard work and braved icy snowy conditions and were prepared and got our products delivered with great care! Thank you so very much!!
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October 2018 by Edward L
Let me tell you all in a little inside info about abrams movin n storage, i was a delivery driver for 3 years there and the wherehouse is completely gross and riddled with rats, birds and raccoons it leaks like a 3rd world dam when it rains and wasnt cleaned 1 time in the 3 years i worked there, and second the owner gets paid everytime anything is delivered meaning if its damage or refused he gets paid for the returned or damaged item an also let me say items were damaged 40% of the time before they left the wherehouse with the boss knowing full well they would be returned so he would get paid twice for the refusal n when the company would send a replacement.....the lady in the front office talkin to customers an confirming apps is a complete an utter hag and will ruin ur day if u question any of day to day opperations , her name is teresa btw, if u think im liein or bitter see for yourself i promise everything iv stated is the complete truth and iv felt like trash the past 3 years being apart of this company an subjecting them to the abrams way........ Im sorry i didnt say anything sooner to the people who we work for , so please think twice before going threw this company , its not worth it and if u wanna pay the delivery charge 3 or 4 times because your item was damaged apon arrival then fine but ur just lineing the owners pocket with ur hard earned cash......
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August 2018 by I am an Apeman
Our desk has been sitting in their warehouse for weeks and their phone number doesn't answer. Don't use them. Ever.
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May 2018 by Sarah Seiter
Do NOT ever use this awful company
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January 2018 by Jamie Brewer
Always fair and reasonable
