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August 2023 by Tabitha Pettinger
No pharmacist on the weekend. Pharmacy should be changed as closed on yhe weekend. This has happened to me so many times.
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July 2023 by Scott Stone
Got fantastic service today. Had a script sent to the location on W Main and Drake, which was closed for the 4th of July. They were able to transfer and fill the script in a half hour.
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February 2023 by V J
I want to recognize Tray in the pharmacy!Whether I go into the store or through the pharmacy drive thru, I am happy to see that Tray is behind the counter/window. He is always very kind and has a smile for everyone. As well anytime I have called the pharmacy and was fortunate enough to talk with him his overall attitude is pleasant and professional. His kind of customer service is exactly what is needed these days and I appreciate him for that.Keep up the good work Tray.
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February 2023 by Music Lover
I have been using the Walgreens pharmacy for years but will be switching to a new pharmacy this week. The hours continue to fluctuate, there are days where they are just closed because they can’t seem to keep a pharmacist on duty, the drive thru window is broken, I show up and they only have half the prescriptions ready “can you come back in 20 minutes”……..endless issues. I hate to change but this location has become ridiculous!
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December 2022 by Shey Simmons
First and foremost I want to give a shout out to the male employee at the front cash register at night. I don’t know his name and I’ll make sure to ask him next time but he is absolutely amazing. I wish every place of business had pleasant people like this man. I will come back and edit this review once I find his name out because he is A+ and deserves a lot of credit. 10 stars in my opinion!The store on the other hand gets a three star because a lot of the products there are incredibly overpriced (I can’t believe what you wanted to charge for a bar of secret deodorant) and the hours at the pharmacy were cut. Those pharmacy hours are very important to working people so it’s really inconvenient. I gave an overall rating of four and you can thank your employee for that one!
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October 2022 by Mom2Talavera
?WhY iS tHe linE s0 l0Ng?_?? pharmacy drive thru ? is NOT = expedited service. It takes the same amount of time as walking up to the counter inside except you're burning up your gas?♀️Folks don't listen either which contributes to the longer wait times✔ doctor issue?✔ insurance issue?✔ health question ?Take your butt into the building. If everyone in the pharmacy drive-thru drove up picked up their meds and hit it, it would be a short line.Don't be an indignant baby when you interact with pharmacy staff.It is not their fault that✔your doctor sucks✔ your insurance sucks✔ that pharmaceutical companies are greedy.Or ✔ A supply chain issue.Lastly YES they are short staffed but don't be a Karen to those that actually came to work, showed up and are doing their best!
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October 2022 by Triple Personality
Went to get my booster, I was in and out. Natalie in pharmacy was helpful. Short staffed though
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June 2022 by G R
I will go out of my way to avoid this Walgreens location. I’m honestly saddened as I have been coming here for a long time, and I live just down the street. I feel this location has steadily declined over the years, and more so the past 6 months or so. This is evident in the lack of customer service all the way to the messy parking lot. Cashiers are always friendly but they are swamped. Management seems to be no where in site or nonexistent. I sat in line for close to 10 minutes as the line continued to grow , and the cashier repeatedly had to call for back up. Eventually a young lady came up to help the poor guy out. Once I completed my purchase, I went back to the pharmacy to pick up my prescription and they were closed! The pharmacy seems to have very select hours. And considering it was a weekday morning I was caught very off guard. I take a daily blood pressure pill and prenatal vitamin and had taken the last dose of each prior that day. When I went back up front, I asked the cashier if there was a manager available. He asked if he could assist me, but I let him know I was hoping to speak to a member from management. He called for a manager and let them know there was a customer who would like to speak to them, there was no reply over the headset. I sat for 5 additional minutes before the manager acknowledged the numerous pages. Over the headsets she said “she was busy and it would be a while.” I decided to just count my losses. I went home and decided I would call the next day to discuss my experience with the store manager. When I called I was unable to reach any member of management. As a former business owner, I understand the importance of having polite professional staff and efficient management. I hate to no longer shop and fill my prescriptions here, but that time has come.
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June 2022 by dean penny
Walgreens has gone so down hill in last year it time for a change. I get hundreds of scripts fill a year and now they don't answer phone when you call. Last Friday they were shut down so had to wait ,4 days to get meds. And was sorry.. Closing at doesn't give people time after work..
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May 2022 by D R
It's a little ridiculous how lackadaisy they are with your medications. They are ready to argue with you over their mistakes, leave you sitting there with no communication, or waste your time instead of having things ready to be picked up. I shouldn't have to go into detail and do basic math for an assistant to understand how my prescription works either.
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January 2022 by Harry English
Friendly staff and very efficient. They have some excellent savings as well. Sometimes lower priced than Amazon and Wal-Mart. Shop online as a Walgreens + member and pick up your items for maximum benefits.
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January 2021 by Donna Lietzau
The Pharmacy staff are awesome. Management should keep the room clean where their guests get their shots. It has always been dirty. Always. At every one in the Kalamazoo, Portage area. It would be such a quick thing to fix.
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April 2019 by Lisa K Buchanan
I love my pharmacy the nicest people to work with
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September 2018 by Kelly williams
Jim and Holly (2 of the pharmacists) and the staff at this location are just fabulous. I wouldn't go to any other location.
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July 2018 by Michaela V.
There was a problem with my prescription and when I called to inquire about why that was the case, I was greeted by a snarky woman who basically hung up on me and gave me nothing but attitude. I hadn't had issues before, but I will be changing my pick-up location.