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June 2024 by Daniel Moore
Staff is great. Company is questionable.
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May 2024 by Brett Moore
I got my new phone and switched over from AT&T to Verizon. Easily one of the best decisions I've made.
The associate who helped me and my family was excellent, friendly, and extremely knowledgeable. He helped us pick the right plan and phones, a tablet, and the best accessories.
Thank you, Matthew, at the Westnedge location! We had a great time and received excellent customer service.
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February 2024 by Tami Mayer
Mathew was excellent. He resolved the issue with my phone within 5 minutes! Amazing!!
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November 2023 by Robert T.
Went to trade my phones in and they said I would get $730 off for a trade in (iPhone 12 for a 15) so I did that and the very next day I came in with my sisters phone to do the same deal and they said everything still applied but I didn't give it to them that day because I didn't want to give them the transfer fee ($30 to tap a button that says transfer so I recommend doing it yourself) so I did it myself. Came back in to give them the old device that was the exact same as mine and they said that it wasn't in their system to trade it in and then only would credit $450 so it made the bill tremendously higher than anticipated. Absolutely ridiculous to consider this as anything other than theft and lying.company's get away with a lot I suppose but be careful about trusting their word.
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August 2023 by Douglas Schatow
Excellent experience with Verizon.Knowledgeable and informative.Thank you the easy transaction.
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May 2023 by Amy Burchette
Collin was phenomenal! Knowledgeable, personable and helpful! Best service I’ve ever had at a phone store!
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January 2023 by Daiv Barnhardt
Used the automated service to set up our phone, worked great!
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May 2022 by Mary Margaret P.
Always the best in customer service. Corey was stellar. Make an appointment online to make your life easier.
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October 2021 by Jennifer S.
This is sort of our go to location for our phone needs. Always good customer service. Everyone is super nice. I know they're always busy, but it's because they're the best
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May 2021 by Joyce Z.
I was very disappointed at the salesperson's willingness to assist us. I wanted to purchase an iPhone 12 Max Pro with 512 storage--so the most expensive iPhone they had. They didn't have the 512 but was more than willing to order it for me and let me set up my new phone at home and move everything from the old phone to my new phone. Then I could reset my old phone and move all my husband's phone's stuff to my old iPhone. Well, I don't work for Verizon! That's part of what I pay for--their people's assistance!
