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August 2024 by Stephanie Ann Scott
My colorist was a no call/no show for our 1pm appointment today. The salon called my cell phone at 12:56pm (while I was parking) to let me know Mikayla would not be there to do my hair. I live 30 minutes away from Portage, and was also trying to juggle finishing my Summer II Final Exam for grad school at WMU today. It's ok for a stylist to need to reschedule, but a no call/no show is seriously disrespectful.
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August 2024 by Jill
Always a good place to get my makeup! I also get my hair here and it looks amazing
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August 2024 by Marc Garcia
Went in to find a product for my wife. The staff was very efficient and helpful finding the correct product.
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July 2024 by Cheryl Bronson
Crystal in your Portage was amazing and very helpful!!! She’s a keeper!!!!
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July 2024 by Jordan Lee
Silly policy. They will not do a transaction without my phone number.. why on earth do you need my personal information to sell me a comb?! I won't come back.
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July 2024 by Virginia Loruss Myers
I just had an amazing hair experience with Mikayla M. If you’re on the hunt for a stellar stylist, please make your next appointment with her— you will not be disappointed! I’ve been looking for a solid stylist in the area for some time now, and I can confidently say I found my person :-)
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July 2024 by Emily Seaver
I went in to find the perfect shade of lipstick for my wedding. This was intimidating for me because I'm not good at picking out colors for myself. As soon as I walked in I was greeted by Kayla and she helped me find the perfect shade within 10 minutes! She looked at my inspo pic, asked me a few questions on what I was looking for, and she found two that were great options and helped me pick the right one. She was super friendly and helpful. Could not have been happier with my experience and was very impressed by her customer service!
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June 2024 by Elizabeth Miller
It'd be less if I could. For this particular store. I went in after my hair fell out from radiation treatments. I wanted something to help cover the dark circles. The employee acted like I was grotesque and contagious. Wouldn't actually help, buy pointed at stuff and suggested I try it. I felt like absolutely garbage when I left. I will never go back in there.
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June 2024 by RW Customs
Great customer service I got a gift for my mom and helped me resolve the issue
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June 2024 by Thomas C
*Not Recommend* *Too Expensive* we will never return to this location again.
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June 2024 by PSB Lunch
I needed a last minute hair appointment (cut & highlights) and luckily Morgan was available!! It was my first time going to her and she was AMAZING... super sweet, listens to what you want and very talented!! Thanks again for going the extra mile to curl my hair for a night out on the town! :) ❤️ Tara
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May 2024 by Janet Scott
I love shopping here
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May 2024 by Derek Fankhauser
Would not recommend.
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May 2024 by Caitlin Tomlinson
Morgan R. Styled my hair this morning for a special night out with my mom, and I must say she is one of the sweetest most knowledgeable young lady out there! She made my experience so wonderful and welcoming, I will definitely be returning! Thank you so much Morgan!!!
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March 2024 by jinni0611
Never seem to have what I want in stock. Tons of associates standing around, but either no one stocks the floor, or nothing gets inventoried. This location wastes my time.