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February 2024 by Timothy Hudson
We have pretty extensive experience in the pool maintenance space, having owned several homes with year around concrete spas/pools. Getting reliable, trustworthy service has always been the biggest challenge. Locey is by far and away the best pool maintaining company that I have worked with. Tyler in particular has always been readily available, definitive in dealing with issues and a person of integrity. Thank you, Tyler and Locey!
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January 2024 by crotty dylan
Terrific customer service! We just had pool installed on a new house and were having family over on Christmas day to swim. There was a problem with the heater on Christmas eve day and the pool wasn't heating. We texted Tyler who came quickly, diagnosed the problem, drove back to the shop to get a part, and fixed the heater so the kids were swimming on Christmas morning. We were so thankful and so impressed. Tyler is a star and I would highly recommend Locey.
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November 2023 by rmoore2540
Had a new pool installed this past summer, and was very impressed with the quality, the communication throughout the construction period, and the response time to my many questions after the pool was opened. They were upfront with the costs associated with a new pool and the amount of time to complete the installation of the pool.
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October 2023 by Cara Holysz
We can not say enough great things about Paul, Tyler, Ryan(s), George, and the entire Locey Pool family! We purchased a fiberglass in-ground pool and couldn't be happier with the entire sale and installation experience. Buying from Locey made it a turn key process. The pool was sold as a "package," which made the process very easy and smooth, from our end. Tyler handled everything from the sale and install of the pool to the coordination of the builder and landscape company. They were especially kind when showing us how to care for the pool. They really make you feel like family. Everybody that worked on the project was great! We will recommend Locey Pool and Tyler to anybody who is considering an inground pool or spa.
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September 2023 by Dennis Cassalia
Ok we bought our house with a pool and knew absolutely NOTHING about taking care of a pool. Locey’s has been beyond helpful. They answer all my questions, told me what to add, what not and have never tried to up sell us anything.Today I arrived after closing and Nichol saw my truck and unlocked the door for me. Granted I only needed 1 thing and was in and out fast but still she didn’t have to do that.I will be buying all my pool and spa supplies from them. This place is awesome.
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September 2023 by Michelle Davis
Huge shout out to Nicole and the team! We bought a used pool (I know, I know) and it turned out to be missing parts! Also turned out to be made in Canada and we couldn't get parts! After a fruitless search, I contacted Locey and they jumped right in to help! 2 weeks and 2 shipments later (one direct drop shipped from Canada) and we were installed and running! Can't say thank you enough! Y'all ROCK!!!
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September 2023 by Matt S
Great selection, reasonable prices. You can always count on products being in stock. Skip the big box and support local businesses.
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May 2023 by Todd Pease
Locey has been our primary support since we purchased our house six years ago. The 30 year old gunnite pool needed lots of love and these guys have been an integral part of the process. Thanks team!
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December 2022 by Amaz Run
This company was fantastic to work with. We had a hiccup but they stepped up and rectified the situation immediately. Tyler is the most laid back, easy going guy to work with. We absolutely love our pool and can't wait until warmer weather. In the meantime, we are heading to Locey to buy a hot tub?
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November 2022 by Mary Jeanette
Family place. Friendly staff. They always have what we need
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October 2022 by David Miller
I have been past this business many times but this was the first time I need something so I stopped in. I was greeted and received help as soon as I walked in the door. From what I could see, this place had about everything. They showed me two telescopic pool polls, I bought the premium model and it is working great. I will definitely be back even though it is on the other side of town
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October 2022 by Kyra Reive
We bought our new Stella hot tub here. Of all the retailers we visited while shopping for one, Locey blow the competition away!Their sales persons did not pressure us but they were available when we needed them. Their installation was prompt and professional, it also includes the wiring which none of the compression even offered.
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August 2022 by L Wharry
Service was great in the beginning until the installers which did many things wrong. Called to speak with the staff and the first woman was very nice. When realized they did not leave the hose for the vacuum called and spoke with a guy who was very rude and hung up on me after he asked what my complaints were. He is the same one who I spoke with early on that couldn't find my file when I asked what my balance was. Perhaps a new job is in order for him. Make sure you are home during installation of pool.
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July 2022 by Jennifer Piper
These people are amazing! They always have a nice back stock, competitive low prices, and fantastic customer service. Also an outstanding product knowledge base. I've had a tub for 15 years. It took me almost 2 years before I found Locy's and have been a satisfied and faithful customer ever since!
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July 2022 by Jkind D
I've been here twice and they have a nice selection of pool supplies. The prices are even on par with Amazon so that's definitely a plus! The only thing I found weird was that they hand write the receipts and use a calculator to figure everything out. We are in a technology driven age, they should be able to have a proper POS system by now ?. Just my $.02
