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August 2024 by Josh Pearce
I've only been here once, but the experience was great and makes me confident that they are a very trustworthy shop.
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June 2024 by John Jimenez
Spent 2k because my check engine light was on and my traction control light was on. They went off for a week, maybe less before coming back on. The things they said they were replacing didn't look new, still had dirt and debris sitting on it when i picked it up. The question now is do we trust them to take it back to them or just go somewhere else.
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June 2024 by Jon R. Wallace, PhD
R&T is our go to for all of our vehicles. Great work. Reasonable pricing. Honest feedback. Call ahead to set a time.
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May 2024 by Victoria Enos
They did my oil change for a reasonable price.
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March 2024 by Miranda Thornton
Awesome shop! They are fast, kind, and cheap. I just got my oil changed with DEXOS synthetic oil + a new oil filter and it only cost me $46. Best shop around.
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March 2024 by Ethan Schurig
Helpful, friendly, fair, and honest. I have had only positive experiences here.
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March 2024 by Chris Edwards
I am updating my review because we had an extraordinary experience. Morgan, one of the young ladies who works there, was absolutely amazing. She took care of us with exceptional customer service, and her communication was above board.
If you want to support a local business, want solid work and dont want to be gouged on prices, go to R&T.
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March 2024 by Gina Page
Always a fabulous experience & service. Highly recommend the team at R & T!
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December 2023 by EW “Nedward”
Excellent work very good mechanics!!!
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November 2023 by Brett M Wilson-Ambrose
Hands down the best place to have your car serviced in Portage/Kalamazoo area. We have been using R&T for some time now. No matter the scope of what is being done from tire rotation, oil change or a major repair, it has been an excellent experience. Very quick and efficient and priced better than the competitors. R&T Auto Repair has been family owned for decades and that sets them apart from the big conglomerates. They truly epitomize what great customer service should look like. Angie, most recently took care of me and was extremely courteous, professional and communicated with me every step of the way. An added bonus was we got our vehicle back 2 days before it was promised!! I just can’t say enough on how happy we have been with this shop! Absolutely top notch. I unequivocally recommend!!Services: Tires
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November 2023 by Nicole Sandusky
Thank you so much R&T for taking care of my mother in law’s car during a difficult time for her. Thanks for 20 plus years of excellent service, license mechanics with experience. Thanks for al you do for our family, community, and keeping my mother in law safe on the roads for an affordable price. We appreciate you.Services: Tires
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November 2023 by Jeremy Kolberg
Don’t take your vehicle to R & T Auto Repair 1903 W Osterhout, Portage Mi straight up slimy, grimy, slippery snake.. I busted him (so-called technician ) in a straight up lie… All I needed was a serpentine belt put on, there must be a reason why the old one broke, explained the technician …, yes, I said it was old and worn out… No, they just don’t break On their own something must’ve caused it … Not knowing when I had The Chevy dealer change the water pump, They explained to me that the serpentine belt was old, and could break at any time. I didn’t have them do the work because it was too expensive. The water pump, however, was covered by warranty.. and it needed to be changed Because we had no heat …So the shady technician told me when the belt tensioner broke it spun the bearing on the water pump!! All in all we were gonna need a new belt, tensioner, a new belt, and a new water pump $1100 in work!!Called and got my wife all upset. So she sent me down to R&T To look at the water pump. When I got there, there was nothing wrong with the water pump. I could spin it freely with my hand !!!??… and the belt tensioner looked fine!!.. I knew something was shady from then on. He did not look at my vehicle, he did not put my vehicle on a diagnostics machine. He popped the hood and made an assumption and was going to charge me for some work that I didn’t even need..!! .Then, when I asked him to put the serpentine belt on (Which was the problem) I was told to take the vehicle and leave.. With extreme attitude !!…lol .. they were embarrassed, because I caught him in a lie.. I caught him off guard when I went there, And we believe very strongly that we were Being scammed at that time (very unprofessional ) these people are teaching Morgan whom is the little princess at the front counter how to be a scam artist.. and take advantage of people for the money … no doubt my mind, the owners have trained her, all this was going on while they hid in the back along with the so-called technician, (cowards ) not showing their faces… goes to show what can be a crooked world we live in, where did the honesty go? .. To be quite frank honesty it’s been gone for years. So this is just a friendly reminder. Be careful out there ? I have this all on video✌️
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November 2023 by Brittany Muraoka
R&T Auto is my favorite family owned mechanic. I can always rely on the staff to be welcoming, the work to be efficient & repairs fairly priced.
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October 2023 by Keith Landrum
Good work. Great price and fast!!
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September 2023 by Kody B.
My vehicle sat in their parking lot for 3 weeks and every time I called they said they were working on the issue which was a big job so I just assumed it was a struggle, but come to find out it sat there for 3 weeks without being touched.
