Pet Stores in Portage, MI

“The staff and Hounds and Co. are so knowledgeable and friendly. If I want to special order something, they are more than happy to order for me. I enjoy shopping here for the quality of items and personal experience.”

“Friendly staff, great prices, this is my preferred pet supply store. New items rotate in frequently and they will special order anything they don't have on the shelves. Great store!”

“Great store that has much more than you might think inside. We bought a few things and one item we needed they showed online but wasn't there so they helped us order it online to pick up at the store for free, and it only took 2 days to arrive.”

“Excellent service. The manager even helped us and was extremely knowledgeable and friendly. The pets we bought are obviously from a very good and knowledgeable breeder. Extremely good temperament as a result. My wife and I are very happy.”

“Excellent! We have been having our dog groomed by a private groomer while living out of state and looked here but couldn't find any. They were either not accepting new dogs or appointments would be 2 months out which is unacceptable. We hesitated going here because we think of Petco as a dog food and supply store rather than a groomer but we made an appointment and we're so glad we did! They took him the next day and did an awesome job! We'll be bringing him here from now on.”

“Curbside pickup was a breeze, ordered online (there was a discount to order online and pickup in store so I tried it), got a notification that my order was ready for pickup. Upon arrival they confirmed my identity and brought my items out right to my vehicle, it was all ready sitting on a cart near the checkouts. Overall it was a easy and fast way to get what I needed without having to go in the store. Although I'd happily go inside if this location would get their saltwater tanks back up and running, they've been out of order for over a year so they don't stock any marine fish. All I keep hearing (for over a year) is "they will be up soon, our manager doesn't care much about the saltwater tanks so they don't put priority on it", but nothing ever happens. Closest alternative with saltwater Fish/Invertebrates/Corals is MVPets (I highly recommend), or Petco in Battle Creek (has a pretty good selection but you should probably call before driving there to confirm what you want is in stock). Other than that the store is always clean, and employees are friendly when I do go in.”

“The Vet at this location really cares about her furry clients. She made a payment plan I could afford to ensure my pup will be healthy safe And vaccinated when she was due. Thank you you’re really needed and appreciated for all you do. NEILA (my puppy) says thank you too and your Barktastic and woofunderful”

“5 STAR SERVICE ....Emma was working in the fish department cleaning tanks and I stopped her to ask for help on Betta fish...she was very kind stopped what she was doing and helped me with picking out what I needed! Thanks again Emma for your customer service and kindness. I appreciate the knowledge you have about fish and the care you taught me that they need. Emma shared with me her love of fish and didn't try to upset me, she was honest and I will be coming back after 4 weeks, when my water is clean. Having a pet takes patience because it is their life and your giving them a home is what Emma taught me! ...Please give this girl a dollar raise... companies need to spend more on the knowledgeable people who are excited to help...please provide a bigger paycheck for her in return for her great service... I will be shopping at this store from now on! Also customer service at the counter Ryan, was very polite and caring about the products! Thankyou ! Outstanding store workers ...also the girl who needed to talk to Emma to save a fish was very polite and I appreciate that as well!”