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September 2023 by D
Unfortunately, they don't take mattresses that are in perfectly good shape.
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September 2023 by drew myszka
I LOVE this place. So many amazing deals. The staff are a group of amazing people that are willing to help in any way that they can. I have gotten some very nice pieces here fairly cheap- as well as things that I needed for the structure of my home such as doors, cabinets, and even a specialized bolt for a 150 year old light fixture we were rehabbing. Hands down recommend this place.
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July 2023 by E
They put the closed sign several minutes before closing and shrugged at me. Don’t say you’re open until 6 if you aren’t. ?♀️
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April 2023 by Ariel Hoeft
Very clean and organized. Easy to find what I was looking for and more. Employees were friendly and knowledgeable. Glad to be able to give back and get deals in return!
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February 2023 by Ray
Great prices compared to almost anywhere in Kalamazoo or portage. Fantastic people too. Lost a personal item while I was there and they held on to it for multiple weeks until I came back. Helped get our couch in the truck. Great experience everytime
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January 2023 by Bianca BIANCAM
We purchased NEW rugs yesterday that, unfortunately, needed to be bigger when placed in the area we thought they would fit. The store will not allow us to return new items within 24 hours of purchase. We consider this policy highly unreasonable for NEW items.
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January 2023 by Jeff Marsh
A “habitat for humanity” location but when I stopped by to donate very nice shelving and closet doors they wouldn’t accept them. How are you actually helping the less fortunate? The front desk lady was rude and seemed to only care about making money.
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September 2022 by Jodi Marie Pierman
Love the store. Most of the staff are helpful, while others could use a customer service training. But they are volunteers. I guess you get what you pay for.
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August 2022 by Nicklas Althouse
This location is absolutely ridiculous. They got a fridge in and they told me they had to run it for 24 hrs before they could sell it. They said they would give me a call as soon as they made sure it was fully running and able to be sold. I called two days later after never receiving a call and they sold it to someone else. Would not trust the people in there and would rate a 0 star if available. Absolutely pathetic
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June 2022 by R
Organized thank you. A lady asked if we needed help.
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October 2021 by Grey Ferguson
Was there today. They reopened about a month ago. Clean, well organized, customer service above and beyond. Found a nice bookcase. I'll go back again.
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September 2021 by Ron M.
This restore just reopened yesterday after being temporarily closed for the past few months. Not impressed at all. Before they closed we would stop in weekly, and usually found great deals on many items. This is what we'd had hoped to see upon reopening, but that wasn't the case. Just about everything in the store was overpriced. GREED rearing its ugly head again. Especially since the items/products are donated to restore. The manager was not willing to budge on any price, did not honor the price we were quoted, and definitely not customer friendly. I'll give this particular store 6 months before it will be shutting its doors permanently. Habitat needs to rethink its restore structure, and get back to the way it was before it temporarily closed. We definitely will not be returning.
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December 2020 by Brenda Green
Love this place. Really helps when starting over and being on a tight budget.
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October 2020 by Jay Braggart
Very over priced. I have been to restores all over the country and this easiest the most expensive ive ever been to. They had a beat up walmart bookshelf for $35, they dont even cost that new!
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September 2020 by Bob Plotz
We've been shopping around for a new dresser for one of our kids, and since I work in Kalamazoo I planned to stop by here after work today. However, I arrived at 4:02 and the store was already closed for the day. 4 PM closing on a weekday?! Is this a retail store or a breakfast diner? How can they possibly get enough customers to stay in businesses?
