Cole Cadillac in Battle Creek and Kalamazoo offers a seamless car-buying experience, specializing in both new and used Cadillac models. The dealership is known for its friendly and helpful staff, who go above and beyond to assist customers through every step of the ownership process. Reviews highlight the professionalism and patience of sales representatives like Joe B and Neil, who focus on understanding customer needs without pressure. Customers appreciate the thoroughness and efficiency of the financing team, exemplified by Jacob, who handles everything from credit checks to paperwork with care. Many reviewers express gratitude for the personalized attention they received, particularly regarding vehicle features and financing options. The quick and enjoyable purchasing experience is frequently mentioned, with customers noting the dealership's commitment to excellent customer service. Overall, Cole Cadillac has built a reputation for making the car-buying journey smooth and hassle-free, encouraging many customers to return for future vehicle needs. With a strong emphasis on customer satisfaction, Cole Cadillac stands out as a trusted choice for luxury vehicles in the area.
My wife and I worked with Neil and had a great experience. He helped us find the perfect CPO Cadillac and made the process smooth and easy. The whole experience from start to finish was low pressure and simple. We would definitely come back for our next vehicle. Neil is a great!
August 2023
Easy to work with, Charles and Dan the GM were great to work with. Quick and efficient. Will be back to do business with them again
August 2023
Our buying experience at Cole's Cadillac was one of the best we have ever had. Joe Barboline was very patient showing us the new technology on this vehicle. I will definitely return for our next car.
