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January 2024 by Nicole Stefanac
We were 2 hours from home and another 2 hours from our destination when we pulled off the highway for lunch. As soon as we got off the highway our Tahoe starting running horribly and the check engine light came on. We pulled into Cole Buick GMC Cadillac. As soon as we pulled in Steve Schneider met us. I’m sure he saw the look of panic on my face (we were on our way to see our college daughter swim in a swim meet). He immediately read the engine code, let us know what it said and got the technician working on our car. We were back on the road and made it just in time to see our daughter swim. Steve kept us updated on the progress and assured us we would be on the road in time to make our destination. He promised and delivered! Thank you Steve and the staff!
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January 2024 by Nestor Barrera
Rodrigo Barrera was a great help in choosing a new car. He answered all my questions and showed me every financing scenario i wanted. Transaction was smooth and easy. If you’re looking for a new car and want to deal with someone trustworthy and dependable, Rodrigo at cole Buick/GMC/Cadillac is the way to go.
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January 2024 by Stella MC
Made an appointment for repair covered by a special warranty for a problem with the emissions system. Was scheduled quickly for the repair the next day. I was told the repair may take several hours so was given a ride home. I appreciated that as so much more comfortable to be home. Turned out it did take almost two hours before I was called and offered a ride back to the dealership. My car has been running great and appreciate the care and service received at Cole Buick.
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January 2024 by Rosscamonster
I came in to buy a new or gently used car. Joe Barboline helped me out immediately and treated me with the dignity and respect I was looking for. Great customer service! They really want to take care of you here!
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January 2024 by Derreck Turner
Charlie Williams set my mom and dad up with a new SUV and was excellent very nice to talk family oriented and treated them so nice I strongly recommend if you purchase a vehicle that you come see him I am coming to get my new car from him next year because his service was outstanding.P.S. that's Charlie in the photo with my Mom my dad wasn't available
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January 2024 by Jonathan Singleton
The only reason this got five stars is due to Laura’s ability to quickly assess and fix a bad situation, She changed my experience from bad to great. I will always ask for her when I come in for service.In the Buick service department, Laura is Absolutely outstanding. I cannot say good enough things about her, she was extremely kind, quick, productive and effective at her job. She made sure that the issues I had were taken care to the fullest of her abilities, I can’t ask for anything more as a customer. Truly, thank you, Laura.
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December 2023 by Charlotte Ticknor
We just purchased a new vehicle through Cole Buick GMC at the Portage location and were so happy with the service, expertise, timely responses to any questions, and the professionalism! Jacob Dillard, the Finance Manager, walked us through each step and helped find an interest rate and package that best fit our personal needs and our budget! Bonus points for the fact that he was even able to entertain my childish husband so we'll call that a win (my husbands words not mine I swear). We would absolutely continue to come back to this location for any vehicles or needs moving forward!
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November 2023 by ruby perez
Charlie was awesome!!! He had helped my mom and me find the perfect car for my mom. He explained everything to us and made sure we were very comfortable. I would recommend coming here! Thank you so much for helping us, Charlie.
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November 2023 by Amy Brown
This was my 4th car lease/purchase at Cole. I have worked with Joe for 3 of the vehicles. He makes the decision making care free and easy. I trust him to be honest with me and to assist making the right decisions. I appreciate the comfort of being able to ask questions even after I leave the showroom floor and my purchase is complete. He goes above and beyond!
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November 2023 by Phil W
Joe did a great job for me. Answered all questions I had. Helped me get the finance options done for all discounts and loyalty cash, and got me in and out within a single Saturday on a tight schedule with the family. I appreciate the attentiveness and attention to detail. The guys knows what he's doing.
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November 2023 by Michael Kiewiet
Excellent dealership. Rodrigo, Doug, Jacob and Charlie were all very helpful in my new Buick suv buying process. I have already referred a friend to purchase from them. I bought 3 new vehicles in 2023. Hope to be back in the spring to grab a new Vette. I will definitely contact Cole first. The buying process was very time efficient and simple. The entire staff was very knowledgeable and professional. Much appreciated Mike.
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October 2023 by Nicholas Ward
I am very impressed with the service my wife and I got here.Working with Charles, Jake, and Eric was a breeze. They held a car we wanted for us. It even was in the showroom at our arrival - so cool!Another nice touch was the General Manager , Dan , coming up to us and introducing himself.Overall just a great experience. Will go out of my way to come back and buy a car from Cole Buick GMC.
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October 2023 by Glen Ning
This was my first time at this location. I came from a big city to small city and there is a significant difference. The staff is personable and friendly. I felt welcomed at this facility and they worked diligently to complete my oil change and tire rotation. I was shocked to have received a small token of appreciation inside my truck. Thank you.
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October 2023 by Sheryl Oswalt
Happy to have found my next vehicle and worked with Charlie Williams. He was very patient while I looked at several options. I would certainly recommend him.
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September 2023 by I Don't Care
Great service. They were kind enough to bring our vehicle to our business after 5 PM fo finish the paper work. We love our new vehicle:):)
