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January 2024 by Teresa Smith
Very prompt and understanding of what we needed. Very pleased with them
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November 2023 by Diana Schreer
When problems happen, it’s nice to know your agents, known and unknown, have your back with a caring manner. Many thanks Monica!
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November 2023 by Krista Higgason
So, some fella backs into your car and takes off...but no worries when you have Auto Owners in your back pocket.Kim Carr contacted me with all of the details and explained how everything was going to work. She was continually touching base about what was happening. My rental car experience was just as wonderful, I even got the same car that I was having fixed!Not that I ever doubted Kim, but the amazing thing is that she did what she said she was going to do. Additionally thereisn't anything better than having a friendly, positive voice on the other end of the line!I now park far away from others, but I do know that if something happens I have the right insurance company!I appreciate your hard work Kim!Fondly, Krista
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October 2023 by Tequila Queen
Call about 15 mins to close to add a car to the insurance just to be thrown to claims and be hung up on multiple times till they closed. Been with you guys for like 10 yrs, think about switching because the customer service has drastically gone down hill.
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October 2023 by Kah29290621
Alisha Deanna was our adjuster. She was prompt, friendly, and resolved our claim quickly! She did a fantastic job!
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August 2023 by Rosemary Johnson
Thank you so much for everything you have done for us through this devastating time. You made the transition with all the vehicles and camper with hail storm damage easierby being cooperative, easy to talk to, and by walking us through it as we have never been through this before. I appreciate all your help and for being so nice. Thanks again. We appreciate you
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June 2023 by Jim Halblom
If there were more than 5 stars, claim representative Kim Carr would most definitely receive them from me. Her professionalism, helpfulness, attention to detail and just outright pleasant demeanor was amazing. Making the claim experience(because claims are never under good circumstances)reassuring and smooth. Relieving alot of my anxiety. Thanks again Kim. You did and are doing a wonderful job.SincerelyJames Halblom
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April 2023 by Melanie Thole
Great service all the way around. Blaine made the aftermath of my son totaling his car a stress free experience. The process was quick and communications was efficient and easy to understand. Highly recommend.
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January 2023 by Gary Johns
First claim I have ever made on a vehicle and Auto Owners knocked it out of the park. Thank you Kim!
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January 2023 by Kathy Banaszak
Tim is the very best! Prompt kind and answered every question I had!
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January 2023 by Jessica Kohler
Auto Owners is there for us when we need them. Affordable, quality insurance with some of the kindest people. Our family highly recommends them for all your insurance needs.
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January 2023 by Ray Darling
Alisha Deanda has promptly taken care of my auto repair claim. She is really pleasant and helpful making the experience the better in every way . Exceeding any experience I could have imagined. Thank youAlsisha !!! Thank you Auto Owners for the great service you've provided . Ray Darling
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January 2023 by jeff moehle
Excellent and quick communication. Speedy payment on our claims as well.
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January 2023 by Judith Livingston
Auto Owners was a pleasure to work with. Jenny and Kim were so helpful. They even reached out to the other Insurance Company to help me negotiate down the “Lack of use” and “Diminished Value” charges. I appreciated that so much!
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January 2023 by David Ostrem
After a catastrophic water and mold issue that damaged areas of our house, Auto-Owners was great at helping us navigate the restoration process.
