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February 2024 by Steve Makowski
Great stress free experience making travel arrangements. Look Marcia up!
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January 2024 by Greg Engel
I called AAA for a tow and after 3 1/2 hours of waiting with no driver assigned I walked home and got my friend with a pickup to tow me.
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January 2024 by Valerie I Vanorden
Very good.
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November 2023 by Diana Rudenko
AAA -is piece a ****. Don’t pay for towing dodge ram promaster 3500
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November 2023 by Johnson Pest Control
Very happy with my experience with AAA. And I mention my membership and have already save a little money.
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June 2023 by Nikolas Spilson
I drove an hour into town specifically to come to AAA to get my international drivers permit. Before heading there, I called the office to confirm that someone would be at the office at 12:30 to get this done, and I was told that they would absolutely be able to do that for me. When I arrived at 12:30, I told the front worker what I was there for. He said, “oh, we only have one person who does that and she went to lunch a little while ago. She should be back in around an hour or so.” I had meetings I had to get back to, so I had to leave and head back home. Now, I have to move around my other meetings next week and just hope that I don’t drive an hour there and back for nothing. This was highly disappointing and quite unprofessional.
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May 2023 by lisa ghiardi
Gigi was amazing. Helped me get my international driving permit. She was kind, funny and quick.
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April 2023 by Robert Crago
Angel was awesome. We got our IDP we no issues. Having an AAA membership saved us the photo cost. 12 bucks each.
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April 2023 by Rick R
Have been with them for over 20 years and they have always been great with our family!Roof damage, ceiling damage, auto accidents.
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February 2023 by Ethan Rackley
Visited the establishment for an international driving permit. Staff was quick, friendly, competent and very welcoming. Enthusiastically recommend. AAA Portage can provide the photos required for the international driving permit on site and cheaper than CVS, Walgreens, etc..
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October 2022 by Enid Dauliere
Disclaimer, I work at AAA as a travel agent so I see how they treat people every day. I'm so impressed with the customer service and the focus on service to members and nonmembers. I'm so happy being a travel agent at AAA. I love that we are passionate about traveling, seeing the world you want to see the way you want to see it. The Insurance agents are just as passionate. The Front Desk crew are willing to help from road maps to quick and efficient payments taken. I know because it's a great place to work as well.
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September 2022 by David Bowman
I have been a member for over 16 years, it used to be worth it. Do not trust that they will provide roadside service. Do not use the app to put in your service call. Was stranded for 1 1/2 hours just off 94, the app told me someone was on the way. I called in to verify, after waiting a very long time, to find out the app did not put the call in. The app even provided fake updates. Putting it in with a person was no better, they called back 45 mins later to say the had no one in the area. They also refused to help me find another tow service that I could pay on my own. They do not care, save your money…this is now a scam.
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September 2022 by Jake Drought
Disrespectful and ignorant employees who somehow think it's acceptable to assault strangers in public
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August 2022 by Mom2Talavera
Took my daughter in for an international drivers permit. We were in and out in 20 minutes.
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August 2022 by Bert McGuire
Very helpful and persistent in resolving my problem.