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December 2023 by Susan Dubreuil
Never followed through on supplying a wheelchair. Many calls and unsatisfactory responses. Still no wheelchair after 3 weeks.Very unhappy with the customer serviceWould not recommend to anyone to use this service
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October 2023 by nora gibson (norahgibson)
Every time I've gone into the store wether it was script related or not, staff was always polite, knowledgeable and patient with me, my family .. mobility has become a real issue in my case & they've been great for me
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August 2023 by Michelle Rochon
So far, I sent my script in, along with my ID and insurance card. Got 1 email asking for my number. I have called and went to voicemail, no call or email back. It's been literal days with no further communication on their end. I desperately need my binder because of my abdominal surgery and I'm still waiting to hear from someone. Only luck I have had was through live chat and they couldn't tell me anything either. Probably will never go through this company again.
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July 2023 by Paula
Staff was amazing.Stopped by store on a whim 80 miles from my house because I could not get " an appointment " for 3 weeks. Store had no customers while I was there. Gentleman helped me by testing the cord on my device and confirmed the cord was faulty. He gave me a new cord and I was on my way in less than 15 minutes. Great customer service!
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July 2023 by Paul Kortas
Sat on hold for ten minutes no one answered been trying for two days to get neck brace cushions for Aspen Vista neck brace hospital got threw Hart Medical seems there is no help
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January 2023 by Aaron Libby
Was on hold for 45 min and no call back. As a truck driver from out of state. Need help on my cpap and got nothing
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November 2022 by Chad Mannlein
Customer service in person and on the phone is excellent. Customer service via the app is the worst.
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November 2021 by S.N.R
Very nice meeting Roberta M Did A wonderful Job.
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November 2021 by Lori Piel
He was very nice and had all my supplys he was here and left in a timely manner
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November 2021 by Leah Walker
Brian did a good job explaining everything. He was very patient with a person who was knew to CPAP as she was having trouble finding what she had. He did not bore me. I have used CPAP/BIPAP since 2002.
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November 2021 by caroline glaze
Brian was very helpful in going over everything that I received and how to use it.I also found his helpful tips beneficial.It helped knowing he uses a CPAP also.The group zoom was good as the others input was helpful.
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November 2021 by Chris Schim
Brian did an excellent job of introducing my CPAP machine. His explanation was clear and thorough. He answered all my questions.
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November 2021 by Jennifer Collins
She was very helpful and easy to understand! She did an amazing job explaining herself and answering questions.Jennifer Collins
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November 2020 by Julie Dimopulos
Delivery was on time and he was very helpful with setting up and informing us how to use it. It was very appreciated especially during this difficult time. Thank you.
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November 2020 by Mary Grove
They have been great help for both of my parents
