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November 2023 by Marisa Wiener
Brian, the manager of crash champions, is the first person I call with all body shop issues. He’s trustworthy, respectful, efficient, and provides bespoke, high-end service. Your car will look like new after he’s done with it. Also any work is guaranteed. Five stars.
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October 2023 by Jeff Weiner
To make original estimate on your vehicle should be done without any type of validation seem to have legal contractional agreement. for some reason this company refuses to do so. The first interaction after having a car brought in I was told I must sign this five page contract before it was reviewed and I estimate could be put on my car to be put in a position or anything could be happening any numbers could come across and my signature on paper with them in control would be a benefit for them to use there power against this, I'll use the vast majority of garages and venture off to them from here on out
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May 2023 by Keith Kingston
A wonderful experience, staff very nice and knowledgeable. Top notch timely return of car, worked great with our insurance Co. Hightly recommend!
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April 2023 by jerry tester
My mirror got broken in a hit and run. I asked Brian about fixing it and he was happy to make it happen immediately. I dropped my truck off and had it later that day. Collin did a great job. Pricing and workmanship both was great. I would recommend these people to anyone needing repair. Thanks guys.Service: Body & Trim
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April 2023 by SH Jang
Great service. Employees are very kind. Processes are very easy, quick, and transparent.Service: Body & Trim
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December 2022 by Susan Golden
Took them about 2 and a half months to complete in 2018. Rear bumper. I took the rest to a small mom and pop. They got it done in a week.
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December 2022 by Kevin Parker
Labor at $88/ hr and liberty mutual only pays out $50/hr. Not sure it's worth me paying out of my pocket for damage that's not my fault. Their labor is highest in SE Michigan
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September 2022 by w.a. manning
terrible follow-up at the pontiac-south location. i've used this location several times and it was fine, but i just brought my BMW in for an estimate and for the life of me cannot get anyone to call me back or email a reply so that i can schedule a time to drop off my vehicle.i guess they dont want my money -- i'll try someplace else.
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August 2022 by Alan Jay
Great customer service, further remedied an issue post completion! Very happy!
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July 2022 by Ken Berggren Jr
Mike & the team were amazing. He got me right in for a quick paint repair and did a really nice job... saved me thousands. Amazing customer service! Thank you again!Services: Painting
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April 2021 by Drazen Co
Michael, you are the real MVP! Thank you for your unmatched professional customer service and for taking me in bright and early on a Saturday. He went over and beyond and I couldn’t express how much it meant to me. Thank you again sir and god bless you.
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November 2020 by Ruksana S.
My experience here started off rocky. I kept getting different dates as far as when my car will be available back to me. After more than a month and still no car, I started to get frustrated because my rental was covered for a month by insurance and anything past that point would come out of my pocket. I spoke to Brian, the manager and explained my frustration, he kept calm and addressed my concerns. He even took care of the remainder rental fees. He was very reassuring and knew exactly what to say to diffuse the situation. Thank you Brian.
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July 2020 by Gerald bohn
The only place I take my vehicle to get serviced!
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July 2020 by C J
As I was wiping down my Audi after a car wash I found damage to the door trim. I sought a certified Audi body shop and found Service King. Within minutes of sending them an email and photos of the damage, Mike called me. He gave me an estimate for the parts and labor but asked me to stop by first as he thought he had a quick fix for the scratches. When I asked him about a charge to pass along to the car wash, he said if he could remove the scratches the service would be complimentary. Needless to say, I'm a believer in Service King. This is the most professionally run business I've dealt with in a long time. I would recommend them without hesitation whether your collision damage is on a Beetle or a Bentley.
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January 2020 by David Oberholtzer
Mike did an excellent job scheduling my repair and keeping me informed. Discovered a minor issue after I picked up the car but they corrected it immediately as soon as I brought the car back.
