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October 2023 by Steve
Luann is the best sales person there is.She is very nice,polite and respectful to the customers. The facility is totally spotless!!! I will definitely deal with LuAnn again.
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October 2023 by Alexis M. McDonald
Cleanest and safest storage around. The customer service is always exceptional at the Pontiac location on Telegraph. I highly recommend.
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August 2023 by KR Success
Hello - LuAnne and Mat provided excellent customer service! Professional, knowledgeable, courteous, and helpful.The facility is clean, organized, and conveniently located off Telegraph and Orchard Lake. The process was quick, and it was a pleasure to work with both LuAnne and Mat.Thank you!Karla T.
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August 2023 by Kevin Byrd
My experience was very good! Receptionist was truly polite and processed me within minutes. Explaining everything I needed to know. Units are wide so I dont have to bury my belongings in case I need something back out. First month free and a modest processing fee plus insurance required. I'm satisfied!
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August 2023 by Dorathea Carpenter
This a great location to store your things. However, it's been a lot of increase since June 2021 I started with $182.00 on a 10 ×20 it's almost 400.00 I believe they've been going up every 6 months.
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July 2023 by Jim Davis
Great experience with the answering service company Girl by the name of Susie was more than helpful. And Luann and the office was great and her man that showed me the available units. By far the nicest people to talk to on the phone out of all the people that I called. More than happy with the unit that I got and the service that I got.
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June 2023 by Kathleen Norton-Schock
LuAnne, the manager of this particular site, has always been highly communicative, flexible, and kind. While storage is expensive (just warning everyone), we always felt that the 24/7 access, the cleanliness of the facility, the (automatically-programmed) lighting system(s), and the plethora of moving equipment available to cart things from our storage unit to our vehicles (and vice versa) made it well worth the price! Competent management truly "makes" this a superior alternative to other storage units that are proximate! (Say "hi" to LuAnne for Dale and I. She makes doing business here a pleasure!)
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June 2023 by S Hubbard
Excellent experience. I was able to actually go into the office and speak with someone and view the actual size of the units to determine which would best meet my needs. It was definitely nice having an actual person to speak with and knowing if I have any concerns I can actually see someone face to face. Clean, convenient and secure facility. Professional staff at Pontiac facility on Telegraph.
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April 2023 by Carmen Davidson
Mrs Luann. Was very professional. And I highly recommend her as a sales representative for National Storage. Thank you Mrs Luann have a blessed day!
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April 2023 by Keli Alo
Nice facility with a great property manager, Luanne. Luanne has always been very friendly and helpful. I would recommend you stop by. The loading area is covered with access to elevators and hand carts. Bathroom through store front side. Walk ways, loading areas, stairwells and hallway are always clear and free of debris. In the winter the facility is warm (maybe a lil cool) and in summer it’s cool (maybe a lil bit warm). HaHa
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April 2023 by Kristi Woodhull
The best part of a National Storage is the manager Luanne. She is an outstanding employee who is very professional and kind. She is the only reason that I keep coming back year after year.
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February 2023 by patricia harker
Luanne and megan were very professional. The building was very clean and well kept. The ease of renting or what ever business you do with them will go smoothly. These women are great.If you need a storage rental go see them.
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February 2023 by Tom Lee
I have rented at this facility before, and have been to half dozen storage facilities in the lasy 8 years. Luanne is the nicest professional I have met! Very polite, knowledgeable and accommodating! Keep this lady. She is worth my weight in gold! (And that's a lot!)
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January 2023 by Tremaine Hudsdon
Megan was wonderful helping me thru a bad time in my life. She was very patient with me. She is the best worker at ALL National Storage centers.
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January 2023 by Sandra Green-Coats
The facility was clean and organized. Megan was extremely patient and helpful. I had several scenarios and she responded politely and professionally to each question. Excellent customer service.