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February 2024 by J Beezy
Straight up trash! Lucky they received one star. Dispatcher is a real peice of work. Lost out on money and plenty of future work.Can't belive the mouth on the Dispatcher I spoke with. Customer service is non-existent.after explaining where I was, in several different ways, the smart remarks and comments kept coming! I Hung up because a person can only take so much disrespect. Called Clarkston towing, and from call to show up was less than 15 minutes. Sad society we live in nowadays
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January 2024 by Roger Hanna
Called to get a fuel deliver. “It will be an astronomical amount” is what he said. Then he goes “we can’t come out we are busy”! Lucky they got one star!
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January 2024 by Dallas MadHatterSmurf
These guys helped me out when I was in a rough place with expediency and talk to me like I was a real person. I would recommend their service to anyone. Thank you so much from the bottom of my heart
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January 2024 by Tammy DeWael
“Unfortunately, my friend locked his keys in his car when he came to visit, and we weren’t able to get in to retrieve them. Adlers was able to dispatch a driver promptly, and Andrew unlocked his car quickly and professionally. He had all the necessary tools to get in without damaging the door or window.” We were happy the price was so reasonable given the speed of service.
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January 2024 by Ashleigh Allen
CONSUMERS BEWARE:Absolutely corrupt towing service contracted by a corrupt police force.UPDATE:The tow yard finally returned our car after 5 days and hundreds of dollars. We are the victims of a hit and run, and this process is actually worse than the accident itself.The man who picked up our car after the hit and run (The police called Adler’s towing) offered to take our car to the tow yard for $275 and then move it to wherever we wanted the next day for about $6. He said all we would have to do is call and direct the car to its next location: no need to be in person, as we would be out of town for months.When we called the next day, the woman on the phone let us know in no uncertain terms that we wouldn’t be getting our car back unless we were there in person with around $600 in cash. Until then, we would accrue a daily charge. Additionally, the tow to our place would cost us again.She then kindly offered to take the title of our car and wipe the charges (how sweet!) The car is not totaled by the way. Just damaged.The business obviously wants to force us into turning over the title to them in whatever manner possible.After a lengthy process and notarized letter, our car has been returned.in reply to Adler towing’s response, a review IS an opinion on a business… hope that helps ❤️I see that you have offered to contact us over the phone; however, you are well aware that we have been on the phone with you for hours over the past week as you have attempted to scam us at every turn. Your employees are some of the rudest people so have ever encountered, but again, i’m sure you already know that.Specific enough of a concern for you? :)CONSUMERS BEWARE.
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December 2023 by Meghan Kilbane
John W. towed my car and was the more incredible angel I have ever met. He was such a saint and gave me life-saving advise. Many blessings upon his family.
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December 2023 by Samantha Kennedy
John W towed a couple cars for me and did an amazing job! highly recommend asking for him for your next tow!!!
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December 2023 by Aubrey Kiliszewski
Can’t express enough how awesome Adlers Towing is. With the amount of times I needed them they never disappoint. Their tow pick up’s are super quick. Everyone that I have interacted with is always smiling and answers all of my questions. They are insanely kind and simply an amazing company all around. I share their info to anyone and everyone I know. I will always use Adlers!!
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December 2023 by Tanner Hafen
My experience with this company was terrible, especially the customer service. If I were you I would take your business anywhere else.
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November 2023 by Stevie Brooks
Ladys a rude senior citizen in the office comming from another tow company picking up a car she needs to learn how to deal with customers wasted 2 hours driving there for her to tell me i need workmans comp to enter her yard im a individual owner showed her my comp exclusion form but she insisted she knew it all and that didn't matter give this place a big thumbs down dont use them !!!
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September 2023 by VilleGang F.
STAY AWAY FROM THESE GUYS! Worst towing company ever. They will scam you for your money! Take your time there are much better service out there.
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July 2023 by Savanah Hands
just called to get a tow quote, turns to be $500 when another place was $215 so we asked why so much and they HANG UP on us? and before that we call and can’t understand the women because she’s slurring her words, so we ask to speak to someone else and get hung up on? what is wrong with your workers? are you all just drunk and arrogant?
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May 2023 by Lena Weldon
I had a very unfortunate experience with this company I’ve only known for a week about my car being impounded and this company is telling me it is going to cost 800$ to get my car back more than half of what I paid to buy the car. They told me that I did not respond in a timely fashion but I just received the letter a week ago. So they did not notify me in time. When I tried to call again to speak to someone the refused my call multiple times or kept me on hold for an hour then hung up. This is so outrageous I’ve never experienced this before. Please if you are getting your car towed DO NOT USE THIS COMPANY. It’s a scam.
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May 2023 by Fred Wiles
Called, broke down side of the road.. guy who answered the phone… sloshed absolutely hammered… needed a tow 3 MILES away from there garage.. tells me “sorry can’t do it” “I’ve only got one guy posted up out in Pontiac and I’m not pulling him”a simple “I’m short handed and backed up might be a few hours” would have been a 10 times better way to approach someone calling and offering you money…Shame because adlers has helped me out many many times over the years as I also know a few of their drivers personally… I refer people to them EVERY chance I get. Drivers have always been fair and kind and professional but this dispatch guy was a crock.Not to mention the guy who answered the phone slurred his words like a 21 year old who can’t hold their liquor.
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May 2023 by Diane Lane
My husband had an accident because he passed out . The police called adlers towing to get the cars and to clean the street. I picked up my truck on Monday and had to have it towed to my house. My husband is now home and he looked at the truck and all of the parts from them cleaning up the accident is in the bed of my truck . I called and asked what they are going to do and she said nothing it was a new driver. So I asked for compensation or if they can come and clean the truck out .She said she can't do it . I told her I will write a review and also this will go on social media . She hung up.