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November 2024 by Lisa Vendittelli
Update, Let me start by saying - my family has used these guys MANY MANY times prior to this move last Tuesday (06/22/2021).... Let's start, the nice young lady on the phone - quoted $495 for the first 3 hours THEN $125/hr thereafter. They get to my house - 3 of the 4 at 9am, and the rate on the sheet went from $125/hr to $175/hr. Then 10:40am, the 4th kid shows. This was a multi location move WHICH they knew when I contracted them. Long story short - they damaged furniture - they piled my furniture into their truck like it was garbage AND THE ROOF OF THE TRUCK... had HOLES IN IT - WE HAD A DOWN POUR.... Then, one of their guys Chuck - he had his phone stuck to his ear for a great part of the morning UNTIL I had to say something..... 2 guys standing around watching the other 2 guys work.... Long story short....
location 1: moved out a bedroom set and a chairlift.
location 2: moved a two bedroom, dining room, living room, garage and basement.
location 3: unload part of it in storage
Remainder went back to location 1.
Then, I'm taking items from location 2 and was going to load my person 2020 Jeep - when I went into my home to get more items, I came out and Chuck (yes, same guy on his phone), he went and loaded my truck - NEVER asked him to - well, he takes this oversized box, that had paintings sticking out.... Yep, he crams it into the seat and tore my lining on the roof of my Jeep..... Clarence (owner) has Troy (General Manager) offer me $100 to settle what will cost thousands more to repair. NOW, I've had to retain my lawyer for this and the damage to my furniture.
The owner Clarence is the problem - he is bombastic and ego centrical, he clearly has no idea what customer satisfaction is. I will NEVER use these guys again.... I am truly disappointed, because I referred these guys to everyone. Troy, the general manager is AWESOME, he really should leave and start his own company..... Truly disappointed by the entire experience and lack of customer support from the owner.
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September 2024 by Sandy Nickol
Top Notch Moving is top notch! They just finished a job at our home where we needed heavy/bulky pieces of furniture moved from our top floor into our garage. I received a confirmation call this morning and the three gentlemen arrived right on time. They were pleasant and polite and after a quick review of the job and paperwork, they got right to work. They were so careful with all of our furniture and our hardwood floors and were very knowledgeable, inspecting each piece prior to moving it. I saw the great care they used when taking apart my Ethan Allen bed frame. When a neighbor drove by and wanted a dresser at the road that I marked “Free”, they saw the two women trying to load it and they ran out to load it for her. Impressive! And the price was reasonable compared to another company that provided a quote. It was a great experience and I would absolutely recommend them without hesitation for any of your moving needs..
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September 2024 by Tim Krukowski
Best price. Best value. Best people. No up-charges. If you call another moving company you’re just throwing money away.
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August 2024 by Syed Zameer
Excellent Service.
We had a long distance moving. Took quotes and researched a lot before deciding on Top notch moving. Glad we did and totally satisfied with there Service. Our stuff was delivered in two days in our destination facility. Staff was too decent, polite and professional. I would 100 percent recommend top notch for moving needs.
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November 2023 by Shelly Heinle
Top Notch Moving is exactly that.. Top Notch! Everyone was so helpful, super nice, professional and thorough! The guys did everything I asked them to do, they never said “oh we can’t do that” like I heard from other companies! They picked up from 1 house and delivered to 3 different locations! I highly recommend them and will use them again! Great company, great employees!
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November 2023 by Top Notch Moving Solutions Inc.
Fast and extremely professional.
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September 2023 by Mustafa Ahmed
Their team leader was great but was not impressed by the rest of the crew. They damaged my front door and walls. They worked very inefficiently.
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July 2023 by Geraldine C.
I entrusted my recent move to Top Notch and was left throughly dissatisfied. They ruined my basement floor and will not take responsibility for it. The basement carpet was installed just before the move. 20 or so boxes were directed to the basement, the other boxes went to the main floor. Days after the move, I finally made it to the basement where I noticed that the newly installed carpet was ripped near the end of the stairs and proceeding to half way across the length of the basement. A representative was sent out. He wasn't of any help to me at all. I sent pictures to Brianna, one of the sales reps, as she requested, she never acknowledged receiving them. I had to ask the representative to take pictures of the area. I waited almost a week to receive and response, never did. I called Brianna and she stated that the rep said the the floor was dirty and old. That is a lie and also is irrelevant even if that was the case (which is wasn't), regardless of how they "think" the floor looks, they should still treat my floor with care. She also stated that the claim was denied!!! I never even received a write up or anything, just a verbal denial. See pictures of my damaged carpet attached. I am requesting the owner call me immediately after upon seeing this review. If you have a move coming up and are looking for a reliable moving company, I implore you to consider any other choice BUT Top Notch Moving Solutions! They don't care about your property and can't be trusted.
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May 2023 by Harrison K.
Would not recommend. If they go over the hour at all they charge for the next hour. Keep in mind your $100 deposit is also $110. Their response was it's in the contract. I've used 2 men and a truck in the past and had a much better experience.
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April 2023 by Headman Sanei
I hired them and paid them $300 to move a few furniture from garage to inside house that lasted only 15 mins. They damaged my executive office desk by scratching it against the front door latch. Upon calling, they blamed the wrapping for the scratches, not the carelessness of the crew to bring the desk in !!! Feels like a waste of $300 for 15mins work they did. After all, they were in no rush to bring something in because they were hired for 2 hours.
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April 2023 by Debra J.
I hired this company last year after selling my home. I was fooled by the good customer service. They were fast and efficient and took time to wrap my items that I was putting in a nearby storage. Once my apartment was ready for move-in, I hired them again, and soon discovered during the move in process that several of my items were damaged. They mishandled my new chrome faced refrigerator and left large dents and scratches. They terribly scuffed up my acrylic dining chairs and a black credenza. When I brought it to their attention, they put black marker on the deep scratches on my black lacquer credenza in an attempt to cover the damage, and promised compensation for my fairly new refrigerator that was in perfect condition before I hired them. They do not accept Zelle or any type of electronic pay. The company tells the workers to make sure they are paid with cash or a check. Before paying them, I wanted to confirm that I was going to be paid for the damage to my refrigerator so I called the company to reach out to the bosses. When the workers witnessed me calling their place of employment, they became very belligerent, loud, profane, and threatening to me in my apartment. I am a recently widowed woman and was shocked by their very ignorant, nonprofessional actions. I'm not used to this type of reaction from a business that I'm patronizing. or any professional!! It wasn't until they realized I was talking to their boss that they lowered their tone and somewhat calmed down. I paid them for that job and waited a few days on conpensation that was promised to me by the owner of the business. I never received it. DO NOT HIRE THIS COMPANY unless you're ready to deal with a bunch of loud, bullying, nonprofessionals. Be careful who you let in your home. UPDATE: The company owner, Clarence commented below. The entire comment is a complete lie! How sad!!! I moved out my house October 2022. I moved into my apartment November 2022. Just a few weeks later and I used Top Notch both times. I have all paperwork and receipts of when I hired them. THEY ARE A HORRIBLE COMPANY!!! IF YOU HIRE THEM, YOU WILL REGRET IT. UNPROFESSIONAL!!!!!!!!!!!!!!!!!!!!!
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March 2023 by Nurses Inspire Nurses Team
They had excellent communication,were affordable and got everything done quickly. Appreciated they put mats down and didn't track stuff all over the house and put back together everything they took apart. Very friendly on the phone when booking and answering any questions I had.
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February 2023 by Keisha Odom-Jones
This is the worst company ever, first off one of the men arrived smelling like liquor, I did a walk through and showed exactly what I wanted to be moved. They bought the wrong dresser to my new house. I proceeded to call the office, I get the owner on the phone and he proceeds to tell me it’s my fault that the wrong dresser was bought to my new place. He blamed me for their mistake. He was very rude, threatened me and said that if I didn’t pay the men they can handle it how they to. I was willing to pay after seeing if my dresser that they threw out was damaged or not. I just bought my daughter the bedroom set so I was very upset but to be blamed for the workers mistake was very unprofessional. The owner is rude, unprofessional, I wouldn’t recommend them to a dog on the street. Run the other way. I thought they had a better deal but I still ended up paying a lot of money because they charge an additional 185 a hour after your 3 hours. They move slowly and procrastinate to run the time up. I don’t recommend at all.
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January 2023 by Shelly Arnold
Top Notch Moving is exactly that.. Top Notch! Everyone was so helpful, super nice, professional and thorough! The guys did everything I asked them to do, they never said “oh we can’t do that” like I heard from other companies! They picked up from 1 house and delivered to 3 different locations! I highly recommend them and will use them again! Great company, great employees!
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January 2023 by Cecelia Riddick
I had a great moving experience with this company and will definitely use them again and recommend them as well. Very friendly and professional. I wasn’t expecting them to wrap all my furniture and they finished quickly. Top Notch is the best!
