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March 2024 by Marcela Feliz de Cruz
Awful experience washing my car here. One of the two guys washing the car was quite aggressive. He screamed at me because the car got stuck but it was not my fault since I had put the car in neutral but when we heard a noise in one of the tires and the car stopped, instead of helping us figure out what had happened he kept screaming and was verbally abusive. First time and last time I wash my car here. I just happened to be in the area because we have had the day off because of president's day and we just decided to wash my car. I regret not having washed my car where I usually do in Beck and 5 Mile Road since 2019 because I had never had a problem there.
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January 2024 by debbie sunshine girl
If I could leave a zero I would. I gave the guys a tip and it was the worst job I've ever had. First off the one guy got annoyed because I was taking too long to get my car in and I was having difficulty getting on the things that guide the wheels. Then they washed my brand new car with rough brushes but I paid for everything and the wheels came out totally undone. I had to clean the wheels myself when I was done. And the back had tons of dirt on it they didn't even get the back clean I had to clean that myself as well. There were it just was a mess. It's the worst job I've ever had done on my car. A couple days later at home I washed it by hand and it was beautiful. I won't be going there again. When people pay to have the wheels done you have to get down and scrub them so that they actually get clean.
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September 2023 by Romeo Sparkerton
I got a free wash when I got my oil changed. The kids were rude they yelled at me, heckled me and on of them tried to damage my car. Don’t go here to get your car washed.
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May 2023 by Theresa Carrell
Ran my car through the wash after new ownership. The wash broke my driver side mirror. Attendant said, Another one, we'll fix that". Took my info but never received a call or a response when I called them after 2 days. I'll never go back or give them a positive referral unless they repair my mirror. I'm not holding my breath.
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May 2023 by Jake Jarosiewicz
This store has become a filthy unkept mess since USA2GO took over. Michigan lottery accepts credit/debit card but this store will not accept credit/debit card for lottery anymore. I guess 5-6% commission on sales plus 2% commission on lottery payouts is not enough to counteract merchant fees for the greedy owners of this dump. Will not step foot in this establishment again unless out of absolute necessity.
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May 2023 by Vickie Pavloff
My Terrain was scraped and dented yesterday in 3 places, sustaining a few hundred dollars in avoidable damage. Please maintain your equipment!
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April 2023 by Kintave S (Kin)
Beautiful, balmy 40 degree sunny Saturday and yet the car wash is closed, yet again. Hope they prorate those who have monthly passes.Oh yeah, don't go knocking on windows asking for tip money while customers are going through the wash. Here's a tip for those that feel entitled to do that, especially when you've done very little to earn a tip in the first place, get an education/ learn a trade and then establish a career that doesn't have you begging others for extra "tip" money. My son sweats his nuts off working in back kitchen help with no tips given to him, pulling 30- 65 hour weeks with a 15 cr schedule on top of it. His extra tip money is in the form of overtime pay, which goes to help pay for school and the rest to put into the stock market, both investments in his future. Take that same " I am responsible for myself and no one else owes me a living" attitude and stop expecting freebies just because you are breathing oxygen and feel the world owes you something because sorry, it doesn't. It's cold, cruel and indifferent to your wants and needs. And remember, we're all born to die but what you do in between is on you.
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March 2023 by Joseph Donahee
They obviously don't train anyone in the ways of washing a vehicle and the kids that work here won't even take a few extra seconds to clean what the owners know doesn't get done by the machines. When you tip someone you would think they would listen to you and your concerns so they are guaranteed that tip the next time.
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February 2023 by mark cameron
Purchased gas today and the pump overcharged me by $0.50/gallon!! I went in to the store to talk to the Manager and he was unwilling to do anything about it. I walked him outside to look at the pump to see if the pump was malfunctioning and he blamed the problem on the gas hose hitting the "Premium" gas, rather than the "Regular" gas. I showed him that the hose could not have done that and I even pulled the gas hose off the pump to show him it would not hit the wrong type of gas. So I proved him wrong, and he still insisted that I did something wrong. So irritating that they would have that type of Manager representing their store. I just wanted to point it out so the next person does not get overcharged as well.
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February 2023 by Mark C.
Purchased gas today and the pump overcharged me by $0.50/gallon!! I went into the store to talk to the Manager and he was unwilling to do anything about it. I walked him outside to look at the pump to see if the pump was malfunctioning and he blamed the problem on the gas hose hitting the "Premium" gas, rather than the "Regular" gas. I showed him that the hose could not have done that and I even pulled the gas hose off the pump to show him it would not hit the wrong type of gas. So I proved him wrong, and he still insisted that I did something wrong. So irritating that they would have that type of Manager representing their store. I just wanted to point it out so the next person does not get overcharged as well.
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January 2023 by Kyle Zilch
$18 for a car wash and there is more dirty areas than clean. The wash also stopped half way through and me and another car were stuck for a couple minutes. Used to be a decent wash and I come often but not anymore. After buying the top of the line wash I shouldn't have to go next door, pay more money and hand wash it myself.
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December 2022 by E Jo82
I was having an issue with my headlights and they immediately helped me! They were so polite and tried calming me down from my chaotic evening dealing with my headlights. They fixed the issue within minutes and didn't charge me! They checked all my other lights as well, which I thought was so nice. I'll definitely be going back for future oil changes!
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November 2022 by Vincent Smock
Fleet company paid for full service oil change in my vehicle and all they did is change the oil and filter. Didn’t check the tires or fill washer fluid.
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April 2022 by Jo Lou
Do NOT get oil changed here. Engine seized up due to lack of oil after being serviced here.
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March 2022 by Briana Horlings
Oil change team are helpful, respectful, professional and great to interact with. I drive way out of my way to get oil changes here.