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November 2023 by Kate W.
Very responsive and thoughtful. Really enjoyed meeting Patty - she was very helpful with my Great Grandmother's Antique emerald and diamond earrings - and offered up many suggestions in ways to make them sit properly on my 21st century ears. Looking forward to my return visit.
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October 2023 by Angela Ghannam
I was blown away at what the team did with my setting from the service, communication, design and passion for what they do. Would highly recommend this business with your jewelry needs.
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October 2023 by Elle
Beautiful custom job, exactly what I asked for, they followed all of the details I provided z to the exact letter, was so excited to get it but when I went to pick it up they made me pay above the quoted amount when there were zero deviations from the quoted job, cited the price of gold went up but why is that my fault? What’s the purpose of a quote if they don’t stick to it. Beware, make sure they stick to their quotes, get it in writing before you pay a deposit!
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July 2023 by Jay Dubinsky
Plymouth Jewelry has impeccable service and great deals on high end pieces. I look forward to returning soon for my next find!
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May 2023 by Lianna Claypool
Amazing service. My mom’s Shinola watch wasn’t working, so I took it to this place. They said it was a dead battery and within ten minutes the watch was fixed and they charged me $15. Very reasonable, fast, and friendly service. I will definitely come here again for any of my jewelry needs.
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April 2023 by Debra Herman
Patrick was wonderful to work with. The repair on my wedding ring was done to perfection. Great price and excellent workmanship. Thank you!
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March 2023 by Julie Brown
I have been going here for many years for simple watch battery changes, to custom jewelry design and everything in between. They are honest, dependable and always ready to help. I won’t go anywhere else.
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March 2023 by Janice Blakeman
I've been going to Plymouth Jewelry for many years, usually to have a battery put in my watch. Everyone is so pleasant and helpful. They have a wide variety of beautiful items. I'm saving up for some tiny gold hoop earrings.
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January 2023 by S Tyler
Had 2 custom rings made from my moms ring after she passed away. My daughter and I were so pleased with how they turned out. Mom would love them. Thank you for giving us something to keep mom/grandma close to us everyday.
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August 2022 by Amelie Landis
Everyone here is so friendly and helpful. We recommend them to anyone who is buying jewelry. Cass has helped make custom peices for us, fixed broken jewelry, and find the perfect peice.
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July 2022 by Melanie P.
I have been here three times. Two times for ring soldering and one time for a ring resizing. All three times they have been quick and very polite. Definitely recommend!
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May 2022 by S W
Had 2 custom rings made from my moms ring after she passed away. My daughter and I were so pleased with how they turned out. Mom would love them. Thank you for giving us something to keep mom/grandma close to us everyday.
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April 2022 by Drew Roberts
I went wedding band shopping with my fiancée for myself. While shopping they offered to clean her engagement ring. After cleaning they told us they lost a diamond in the band. They proceeded to say it wasn’t their fault and didn't offer to fix the ring. After some back and forth, they finally offered to put a $15 stone in its place and even made the remarks that it wasn’t set right originally which is untrue because its been checked recently. I would be very cautious with doing business here and personally will not be returning. The owner and setter were very rude and not sympathetic with the situation and our distress.
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April 2022 by Kelly S
I would give this business 0 stars if I could. I would not recommend this business. The owner and setter were very rude and the owner didn’t take ownership of an incident regarding my ring that was their workers fault. They didn’t offer to make it right at first, and then later offered a less valued solution after some push back discussion while complicating the integrity of the ring. I will not be returning and would warn future customers to be weary of leaving their special jewelry in this businesses hands.
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March 2022 by Vince Harvey
Kevin, Cass, and staff are absolutely great people! Cass had made both of our wedding rings. My ring (men's ring) was designed from just a picture and the final results came back with perfection!!!
