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February 2024 by Balamurugan Natarajan
Hines Park Lincoln is one of the best Lincoln dealers in Metro area. They are very honest in explaining the things to customers, whether it is sales or service, which is very rare nowadays. My friend leased an SUV from Hines Park Lincoln last year, based on my recommendation. My recent oil change experience was very pleasant. While I was waiting, they kept me informed and once the work is done, the advisor came to the waiting area and informed me to go to cashier to collect the keys.
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January 2024 by Randal Pierce
A wonderful dealership with fast service and all questions answered in a language you can understand.
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January 2024 by Julianne Ciechoski
What a fantastic place!! Everyone is just great to work with.
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January 2024 by Andrew Herron
I have been going to HP Lincoln for over a decade and will continue that tradition. They have always treated me well and have been willing to move quickly to get me into my new vehicle.
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January 2024 by Kevin Klimek
The service department is inadequately staffed. I brought my vehicle in for service for an appointment I had made two weeks earlier. Then, they took 3 days before they even looked at my vehicle. They did fix my vehicle but that was 3 unnecessary days without my vehicle
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January 2024 by Mojisola Dixon
The service department is very friendly. Customer service was very nice.
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January 2024 by Clarence McMurray
Took car in with a problem described as a jerking motion at low speeds and persists as you drive the car. Requested a loaner and got one for the duration of the repair(2mos). Diagnosed a transmission issue and fixed under warranty. Service advisor Rebecca Glover kept me updated weekly. Never had to call and ask for anything unless I had additional questions. Never made me feel like I was a problem, always very receptive and accommodating.
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January 2024 by Dr Murtaza Hussain
Wry professional service
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January 2024 by Basim Ayoub
Quiet a pleasant experience, No pressure and very friendly crew. It makes shopping for a car a good experiece.
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January 2024 by Mohan Sethi
Sales experience was great. Kylie was very efficient and helpful.
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January 2024 by Heidi Bias
Mike Caputo was a pleasure to work with. His professionalism and genuine customer care was a breath of fresh air. I would highly recommend Hines Park Lincoln and suggest you ask for Mike Caputo!!! I love my new 2024 Lincoln Navigator Black Label and thank Mike for making the process so smooth.
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January 2024 by mia C.
Great place, professional and attentive. My car drives like a new car. I got new tires and shocks
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January 2024 by Tim Thewes
This is the second vehicle we have leased with Hines Park Lincoln. Our sales person, Greg Kroetch is by far the best person we have ever dealt with in buying or leasing a car over many, many years. We highly recommend Greg and Hines Park Lincoln.
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December 2023 by Suzanne L.
4 days to get an appointment for service. A recall. Take the car in, they say they have to keep the car for 3-4 days. My "appointment" was only to see the service person. Then car gets in the service queue a 3-4 day wait, and I cannot have my car while it waits.Have never heard of such a ridiculous system.
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December 2023 by Javaid Nasar
Quick Lane offered me several appointment options the same day, they completed the service in an hour, they were very friendly throughout the process and explained the service in detail. I have been to Quick Lane few times in past couple of years, they are always very efficient, friendly and helpful.
