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August 2023 by Debra Duncan
Working with them has been great
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August 2023 by Richard L
The Hunter Douglas $700.00 blind purchased from this store failed in less than four years. First the handle broke off after two years and than the balance failed. Wanted to return the item to the Plymouth store for service but was told it had to go to the Ann Arbor store which is an inconvenience.
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August 2023 by Richard L.
The Hunter Douglas $700.00 blind purchased from this store failed in less than four years. First the handle broke off after two years and than the balance failed. Wanted to return the item to the Plymouth store which is one mile away for service but was told it had to go to the Ann Arbor store which is an inconvenience.
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June 2023 by David Oberg
Fitting and replacing blinds that we needed to darken the room, so the TV screen was more easily seen. Extra benefit was a decrease of heat from the sun shining in the window. Considering another blind replacement for keeping down the heat from the sun shining in the room.
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June 2023 by C K
Sara and Cody were on time and very professional. Following our installation, our blinds required some additional tweaking due to a light gap and Cody took care of that within a couple of weeks of calling. I wasn’t too happy to find out Hunter Douglas only includes one remote for 4 large windows and had to order a second one. All and all I would use Esquire again and recommend them.
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June 2023 by Minty S.
I am currently visiting my elderly mom in Ann Arbor, MI. I was helping her fix things around the house, one of which was to repair her living room vertical blinds. They were not closing, it looked like a hardware problem! On investigating, I learned that she had replaced the track a couple of years ago. The house was built in 1998 and the blinds worked fine for 20 years at which point there was an issue with the track that was replaced two years back. I further learned that the track was installed by her handy man instead of a professional blind specialist. Being on a tight budget and wanting to be green, she really wanted to see if the blinds could be repaired at a nominal cost. Some other blind specialists had assessed to "replace the blinds both hardware and the veins" because they were not repairable, which was the very expensive option. I kept asking the fundamental question that the blinds worked for 20 years with the old track and fail after 2 years with the new track....could this be the quality of the blind hardware perhaps? It turns out that part of the problem was a faulty installation by the handy man. This problem led me to the PHENOMENAL Josh Barron of Esquire Interiors (which by the way is a third generation family run business I later learned), he impressed me with: 1. His excellent listening skills with my mom to understand the problem with the blinds and then solving the problem very methodically and precisely. He asked my mom thoughtful questions and genuinely wanted to understand the issue and when he sensed that mom was struggling to explain he did a FaceTime call with her which made it easier for my mom to show him the issue at hand. Josh was able to determine on the phone that he strongly felt that he could repair the blinds at a very reasonable cost. Thus saving her a big expense! 2. His knowledge, competence and tenacity at problem solving the issue was truly inspiring. He tried many things to diagnose and fix the issue. There was a lot of trial and error as he eliminated possibilities and then the problem was fixed!!! 3. He graciously agreed to look at mom's other blinds and fixed their minor issues, shortening the blind in some places due to the house settling and lubricating the tracks as necessary. He did all the extra without charging. This is how we take care of our seniors! Thank you, Josh! Josh is very competent (knows his trade very well, I learned he was working with his dad building tracks at the tender age of 8!), very customer centric, and very high on integrity and compassion....a winning combination! He will be our "go to" person for all things blinds from now on and when we are ready to get new blinds....we will go to his business. Minty
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May 2022 by Sharon Lehman
Sales rep was excellent. Install crew also excellent - made sure to clean up and to wear footies over their shoes.
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February 2022 by Jamie McMann
Our experience with Esquire Interiors was professional, efficient, and friendly from beginning to end. They measured, ordered, and installed blinds for our entire house. They were a pleasure to work with, and I highly recommend them for any home project.
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May 2021 by Sara Dansky
Esquire does quality work and they have great customer service. I recently had carpet laid and the whole experience was top notch. They also finished an area rug for me and that was well done too.
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April 2021 by Pat S
We are very satisfied with the friendly staff at Esquire, the quality Hunter Douglas products they sell and install. We will recommend to friends and family.
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March 2021 by Jimmy Simonte
Great experience - as usual! Which is why we keep coming back to Esquire - outstanding products and service! Thank you!
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March 2021 by Diane Barnes
I am thrilled with my new Hunter Douglas shutters. Purchased them through Esquire Interiors in Ann Arbor. They were on top of all of the unique difficulties involved with ordering and installing my shutters in the middle of a global pandemic. Esquire Interiors staff handled all delays and problems with professionalism and sincere customer caring. I would recommend Esquire Interiors for any and all of your modelling needs!
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February 2021 by Rachel Stanford
I would highly recommend Esquire Interiors and plan to use them for all my future window treatments. For my previous home I used Home Depot, and had a nice experience. For my new home I wanted a higher quality service and product, and that’s exactly what I got. Sara came to the home, multiple trips to help me pick out every window treatment for each room. As a designer, Sara was able to help me pick out window treatments to compliment each room and furniture pieces. I didn’t have to worry about measuring or any installations. The installation team was incredibly friendly, professional and provided quality service. I can’t say enough great things about my experience.
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January 2021 by Brian Coury
Great service, quality products and a pleasure to deal with.
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September 2020 by Adam Marcum
I am not going to lie I am kinda bummed. Especially after reading the reviews. They took a week to reply to my online request. Then when they called me they said I had to go to there showroom first before they came to my home. The blind companies I got quote from now and in past always came to my home first and brought materials. I even told the lady what I wanted.
