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March 2024 by Ashley Bradshaw
My husband and I go here, we have never been treated so well anywhere else. We stick to this location and have been customers for 7ish years now. They answer all our questions, concerns and general comments. We have gotten countless items from them from furniture to electronics. All great quality. We love each worker/person we deal with.
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February 2024 by Becca Cornell
I've been a customer for 4 years now and I love the team here. From how well they work with me if I need to return something to when my paycheck didn't quite have enough to cover the amount due. The drivers are friendly and absolutely love dogs! ❤️
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December 2023 by Jeanie
The workers at rent a center are very kind helpful people. If they don't have what u want they will do there best to get it for you.
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September 2023 by Christina Schram
My local store has the people. Kind, understanding, and as accommodating if they can be
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July 2023 by Gabriel Petrie
Great customer service! Everyone was extremely knowledgeable. :-)
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June 2023 by sue payne
I have used this service twice now with no problems.
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May 2023 by Tonya Evans
RAC- PLANWELL- The delivery people are extremely rude. My husband and I are in the process of purchasing a couch. We have had it 10 days and the bottom has broke. They took it and "fixed" the isues. Brought it back and it broke again as soon as I went to sit on it. Now they are frusing to take it back. So I am stuck paying on a broken couch. I have been a RAC for 15 years. The manager is extremely rude. I have never not paid on my furniture. In fact I usually pay ahead of time and have stuff paid off within the 6 months same as cash. But this is ridiculous. They not only are selling unqualified furniture they bring back furniture that is more damaged then before it even left customers home. The picture with the Dogs was before in the same spot where the hole is. The hole was there when they returned the couch from "fixing" it. And the account is under my husband Michael Evans.
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April 2023 by Robert Goldacker
Love the people, & the products are always on point, love it so much, Keep Up The Good Work
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March 2023 by Lorna Marsh
I requested info about an item on their website. Manager said he would call me with info later in the afternoon, it has been about a week, and still no return call. I have been a customer of RAC for over 40 yrs. I guess they aren't interested in my business anymore.
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March 2023 by Ilysabeth Church
VERY DISSAPOINTED!! We had what we thought was a pleasant experience with rent a center in Plainwell but after buying a couch for roughly $300 with no misuse, the bottom completely snapped in half within the first week of owning. The manager was very short and almost rude while we’re were buying & then we called after it broke and they said they could do nothing about it. Upon further review of the couch you can clearly see where they replaced boards underneath the couch with obviously thin and flimsy ones. In the store we were told that there were only minor cosmetic issues on the couch. We’re extremely disappointed.
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January 2023 by Tammy Bockstanz
Fast, online approval. Easy site navigation.
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December 2022 by Lelah Bradshaw
Christy was very helpful getting everything done so I could pick up the next day
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November 2022 by Mike Ross
There was a mix up with delivery timing but a quick phone call and the guys came right back out and got my stuff delivered and setup in no time!! Awesome job!!
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November 2022 by Jabrina Alexander
I would not recommend leasing from this site the manager is racist just take your money elsewhere here’s your hint.
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July 2022 by Crystal Charles
Store manager is a trash manager! Very rude and arrogant. Will not recommend.