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March 2024 by Christian
Aiden at the plainwell location is a very hard working guy! Very great customer service and he’s very respectful! He probably could use a raise!
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February 2024 by Ace Francisco
Employees try to force up charges on you without giving you a choice.. Gets rude when you say no.
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January 2024 by Jim Deyoung
Never get an order right. Ordered 3pc with one side. Requested breast, wing and thigh. As always, they screw it up out here. Got 2 thighs and a leg? And 2 sides, not just one. We cannot be the only people that get the wrong order nearly all the time. This is ehy we only go there a couple times of the year. Tonight was the 1st in over 6 months. Thats it for this year!!!
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January 2024 by Becki Gum
The sides were great. The chicken was leathery and gross.
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January 2024 by Scott
This KFC gave me
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January 2024 by Kimberly
Place was clean and staff was friendly. We got a bucket and two sides. Everything was hot and yummy. Good stuff.
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January 2024 by Paul Deeds
Had yo wait 15 for chicken. Not as tasty as
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January 2024 by Zachary Deming
Got the family a $20 fill up box, made every one full. For a family of 4. The perfect amount of food. ?
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December 2023 by Derek Stark
Horrible service guy working the drive through couldn't even speak in a manner in which any one could understand acted like he was on drugs then the chicken was so soggy u couldn't even eat it and biscuits so hard they were not something u could eat place has just gone down
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December 2023 by Lynda Ingraham
We ordered and paid for our food and then they tell us that they are out of extra crispy chicken breast and it would be 25 mins. I asked them to cancel my order and they tell us they don't have the capability to refund and I had no choice but to take a substitute. I wish they would have told us before we ordered and paid.
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November 2023 by Marie Martin
It took over 30 minutes for someone to help us, we never got our change back because he closed the cash register before giving it to us, our food was cold, we were the only people in there, they were busy talking and doing drive through (not worried about us) we asked for extra mayonnaise and butter and was told NO because they NEEDED to account for it!! It was ordered with our meals but never received.. we had to ask for our drinks, we ordered mediums and got smalls. We will NOT be back, we watched 4 families walk out because they never got any help!!
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November 2023 by lena buys
This is the worst place in Plainwell to eat, it's disgusting. The chicken we got was literally slimey and tasted funny. By the time we noticed we were home, 35 minutes away. We waited 20 minutes to even get the food from drive thru and there wasn't even any other customers, what are they doing back there at noon that they have nothing ready??? Only eat there every once and a great while and now it will be never again because all 3 of us got sick that night after the little bit we did try to eat.
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October 2023 by Zach Noggle
not great food but everything else is top
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October 2023 by Steve Overkamp
I got the 8pc. Meal. 31 and some change. Gave the guy a 100 dollar bill. He gave me 18 and some change back. I know it's expensive but my God! Finnalaly got the rest of my change back. Then got the dreaded chicken. It looked like it was twice baked. And didn't even taste like kfc. Reported to the complaint line. They never even got back to me. So it shows they don't care about there customers! It's deli chicken for me now. Taste better and much cheaper. Good luck
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October 2023 by Leon Joseph
if they can keep consistent good staff this place would be great.