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September 2024 by Michael Hastings
Bought a 2012 Ford focus on Saturday took it back on Monday cause it wouldn't start told me it would be 3 weeks out till they could look at it on a car that I only had for 2days the guy in service dept acted like he could care less. Plainwell location
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September 2024 by Josh Callahan
We have purchased several cars from Rob and every experience has been great. He is a great person to work with and he makes the buying process easy.
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September 2024 by Brad McNett
Easy to work with. Kept the process fast and efficient.
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August 2024 by Diane Strickfaden
I have always had a good experiences with them.
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August 2024 by Adam Pace
Cecil did an amazing job on a very odd car deal from another state. Couldn’t be happier. Cecil and Ziegler for the win!
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August 2024 by Becky Frampton
Purchasing my vehicle was a smooth process from beginning to end. Our salesman Justin Anderson was so kind and helpful throughout the entire experience. Definitely recommend him and the Plainwell location to anyone looking for a vehicle.
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August 2024 by Dewayne Davis
I had the most wonderful experience Cecil and Paul really took care of us
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Real good place to buy a new or used car or truck .
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August 2024 by Chad James
Best dealership around!!! I had a great salesman that went out of his way and found me the perfect truck and way cheaper than I could find. Thank you again and I will be back!!!
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August 2024 by Robert Breed
As always I have had good experience with you guys. Tommy ALWAYS treats me well and always answer questions. If your looking for a vehicle I would recommend him. and
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August 2024 by Miles R
I am so happy with my purchase!! It was my first time financing a car and Tommy made it a fantastic experience!!! If you want wonderful service and kindness ask for Tommy!! He went above and beyond for me. I’m from near Grand Rapids, Tommy made the journey south more than worth it!! The other staff were very helpful and friendly as well!! I definitely recommend buying from this great dealership!!! Thank you!!
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August 2024 by Denolize B
DON'T GO HERE!
If I could review 0 stars, I would.
I bought a 2011 Nissan Titan Pro 4x from them months ago, and only drove it the first two weeks of owning it. A kid rolled down my passenger rear window and I couldn't roll it up. I took it to the service department and they rolled my window down farther without fixing it. They tried to get me to schedule an appointment, but they told me it would've costed money and I live out of town, so I decided to take it to my local mechanic instead. My mechanic told and showed me that my tires were only hanging on by thin wires, my upper and lower ball joints were basically gone, it needed a new battery, my brake pads were against the metal, and SO MUCH MORE! My mechanic deemed it extremely unsafe to drive, and I'm extremely furious that I put my own life in danger AS WELL AS A TODDLER!!! When I asked them for help with the finances to fix the truck they shouldn't have sold me, their response was "we don't do that sort of thing." My truck has been in the shop for 2 WHOLE MONTHS, and my mechanic told me today that it's going to cost about $4,400 to fix! If a vehicle had completely smashed windows, they wouldn't sell it until it was fixed, right? What an absolute scam.
You best bet I'm getting a lawyer.
Edit: their first response to my review was "Sorry you feel that way!" Which has been deleted and replaced with the review down below. Just informing so you're aware of the company you're thinking about dealing with.
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August 2024 by Ronna Bonneau
Our agent, Juan was very friendly. They had many cars to choose from. Even tho we knew what car we coming to see. The price was in the range or better than other car lots. Very happy with the purchase. Everyone was real nice and helpful. Thanks Juan.
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August 2024 by Kathy Cool
Great time interacting with the pre-owned sales guys. Thinking about a trade in. ???
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August 2024 by Tim Crawford
Happy with our purchase. Grant (sales) was a big help.