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October 2023 by Zach Noggle
Good flowers get our crismas tree here
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February 2023 by Dee W.
This store employees have always been helpful to me. The manager of the flooring department even came all the way to my house to bring the flooring in when I couldn't .I love that there restrooms are always clean.
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May 2022 by Steve B.
Recently purchased an American Standard toilet and discovered the parts and seat were missing due to packaging or pilfering (unsure). Went to Home Depot and a young man and woman made things right. They allowed me to grab a toilet seat free of charge and apologized extensively. Because of these two individuals, I will be back and spending lots more money! Great customer service.
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March 2021 by Kayla S.
I can't remember the name of the lady in the painting department who helped me BUT she made my whole day. Amazing customer service and she was so funny and helpful.
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February 2021 by Zachary M.
Terrible customer service. I ordered product to be delivered on a specific day and they were a day late. I then had the materials be picked up and they were also a day late doing that. They can not refund you when materials are being returned via Home Depot pick unless you make a trip to the store.
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November 2020 by Rebecca H.
Eleven weeks ago we ordered Kitchen cabinets and we told it was taking 6 weeks. At 6.5 weeks I contacted them and was told they were due in on Friday so we started to take out a few cabinets during the week and over the weekend removed the rest. I was told on Saturday that they were shipped on Friday not due in and should be there on Monday. If not they were going to call the manufacturer to have them tracked. Was told on Tuesday that they were shipped from the manufacturer on Oct 29 or 30 to the distribution center and now it is November 11th. I was told that they had no way to contact the distribution center to find a status. I called almost every day for a status and was told that the only person who could give me an update was out sick and no one (not even a manager) could access her emails or provide an update. It is not the week of Thanksgiving and we still have no cabinets, I had to have a stove delivered without having a kitchen, and we are forced to go to Menards to order countertop and other misc. items that will be needed to finish if our cabinets ever come in. No one knows what is going on not even the management staff. This is the second kitchen we have redone with them and very disappointed in the customer service and lack of knowledge. Go through Menards they were a bigger help and were able to answer our questions.
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September 2020 by Susan B.
Spend a lot of money at this store. Was treated very poorly at the service counter. Always check out there when on that side of the store because there are no self checkouts there. I am disabled and it's difficult to go to the other side of the store. They had two counters labeled "Returns" of which neither had the light on. The one clerk there was working on a lengthy return. When the people in front of me were done at the service counter the guy asked me if I needed to check out and I said yes and he said you have to go the the returns counter, turned and walked to the other returns counter and called "NEXT". So now there were three people in line who weren't there when I got there. So I hobbled down to the other side of the store and self checked out. The clerk there was very nice and helpful. Have a little compassion Home Depot. There was no reason why he couldn't have scanned my little pint of paint and checked me out. And he probably was an assistant manager. What an a***
