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June 2023 by Cody Becker
I’ve been with Arbor since I was 15. Their Volt checking account is great for kids learning finances. No overdraft fees, extra protection, just a great service. I’ve never had a problem with them and I love their staff. They gave me a great rate on an auto refinance and I couldn’t be happier with my financial institution!
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May 2023 by Benjamin Mulder
They are always very nice and appreciate their customers.
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May 2023 by Justin Finlayson
Amazing staff, very helpful & patient. I highly recommend arbor financial in otsego Mich.
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March 2023 by grant mitchell
Expect nothing and you will still be disappointed by this “credit union”. Might as well bank with capitol one or national city, at least they are honest about taking your money. Too many issues to even list with this bank. Try anywhere else and you will be happier for it.
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July 2022 by Michael Butzke
I think this branch in particular needs to take their account holders needs into consideration . Definitely offer financial advise before being rude to someone. I'd suggest they find some new managers to get them back on track !
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July 2022 by Kenny Strojny
I'm not sure if I'm a victims, I was told last week that other costumer's at this bank have been over charged by Peter Meijer family business on credit and debit cards. According to a Prosecuting attorney in Washington DC, There is a list of food criminals and are run by congressman and congresswoman. Be a ware where you shop. These food criminals also use barred lawyers to get away with cases.
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May 2022 by Jessi Jaymes
Stopped in to utilize their referral program but was told it wasn't available anymore. Also wasn't aware that this institution checks your credit score without asking before opening an account and it shows up immediately as a hard pull. Better communication from the staff would be much more appreciated from this facility. Staff should also work on treating their customers more like people instead of just a number.
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September 2021 by David Wrench
Behind the times in website and mobile functionality. Also, terrible at communicating anything through messaging, phone or email. They really only reach out after a late fee is assessed. They’re are much better Credit Unions and Banks to use.
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March 2020 by marsha martin
They treat you like family. Always remember what you discussed at the previous visit. I would recommend their services to everyone!!
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March 2020 by zac augustine
It’s almost always impossible to ever reach someone when you call
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December 2017 by Josh Stoughton
Friendly and helpful, online banking and there's even an app to do all your banking desires! I'm a current member no complaints
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June 2017 by Cami Kirsch
I have been with them when they were eccu about 15 years and the experience through them is horrible do not reccomend at all and definetly do not get a car loan through them worst advice for me to give my daughter i am currently switching credit unions and pulling my family with me !!!!!!! I didnt want to do even one star but it made me to be able to post review ...
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December 2016 by brandon bailey
Friendly atmosphere and helpful. I would love if they could do away with the monitors and bring back the face to face engagements.
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October 2016 by Todd Petersen
Slowest, oldest most inconvenient credit union. No drive thru! Every other ECCU in the area look like a ski lodge. Complete waste of money. Spread it around and update other branches.
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July 2016 by John Martin
They help me every step of the way in building my credit
