O'Reilly Auto Parts on Plainfield Avenue offers parts, tools, and accessories. The store provides services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and has a free Loaner Tool program with a refundable deposit. Reviews highlight excellent and professional customer service. Staff are described as friendly, super helpful, and quick. Employees provide good recommendations, help find stock, and take extra moments to assist customers. They handle warranty replacements quickly with no issues. Specific examples include staff installing parts, like a headlight in the rain or a windshield wiper, and promptly fixing problems if a part does not fit properly. This service takes the stress out of finding and buying car parts. The rent-a-tool program is also noted as awesome for saving money on tools not needed long-term. Customers report leaving happy and recommend the store for professional help with auto care.
Incredibly helpful customer service! Ben went out of his way to assist me and provided unhurried, excellent advice and assistance. Highly recommend this place!
June 2024
Ben is awesome to deal with. Every time I come in or call the store he is polite and helpful.
May 2024
Helpful staff. Very responsive and knowledge. Would recommend.
