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June 2024 by Jon Smith
We rented a storage unit from here when we were redoing our garage. Process was simple...don't have to talk to anyone if you don't want to, sign lease online, get the gate code right away, etc. I did call before I set everything up- they answer the phone and are really nice. Had a few questions along the way and they emailed me back right away. The unit was in good condition. This was all a super easy, seamless process.
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April 2023 by Kimberly Carew
Easy access to move in. I helped a friend. The units are large and have electrical. It was nice having a light as the sun was going down while we were moving her in.
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March 2023 by Eryn Miller- Bastian
First time coming to this facility, and the woman that helped me, was very nice and went out of her way to help me in my opinion. She was great. Very awesome to do building with. Thanks again.
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October 2022 by Jenna Michalsky
We have been renting with Big Brown Storage for years and I can’t say enough about the staff and facilities! I highly recommend for professional service, secure location and great rates
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August 2022 by MomLuvs SusPequeños
Great secure location, the storage units are very clean and I like that we use our own locks. Big Brown Storage has reasonable prices.
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August 2022 by Daniel Duba
I've rented for several years now. The recent upgrades and rebranding has been a smooth transition. Melissa is always very professional and quick to respond to any questions.
Thank you!
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August 2022 by Amy LaBudde
Reasonable rates, friendly staff. Would definitely recommend
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August 2022 by Deana Houghton
Big Brown Storage has been a great experience. This is the first time I've ever needed a storage facility and they made it very easy to get everything set up.
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August 2022 by Steve MacDonald
Great location with easy access on US 131 heading north out of Grand Rapids!
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August 2022 by Ronald Mooar
Price is fair. I feel it is secure. Rent is easy to pay on-line.
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August 2022 by Vicky A
Friendly staff and very decently priced.
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August 2022 by doug strehl
So far so good. Good price and good location.
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August 2022 by Kristen Cichon
Big Brown Storage is hassle free, secure and clean. I would highly recommend.
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August 2022 by gary bates
My RV is always safe and secure. Security gate always works great and easy to enter and exit.
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August 2022 by Rochel George
For my first time needing a storage unit I am very happy with Big Brown Storage. They had availability in short notice time, great prices for starting out, all around very nice storage facility.
