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October 2024 by Krista
It's okay.
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March 2024 by Fran W
They went out of their way to answer my question and help me to get the medications I needed.
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January 2024 by Diane Gee
I gave 5 star review until Adam failed to call me back like promised in "10 minutes"! 2 hours later. He left for the day
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November 2023 by Catt Neel
They just are mediocre.
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October 2023 by DP Montgomery
Jen is the only thing keeping this pharmacy together. They’re either constantly changing to cheaper suppliers or they’re always on back order. And forget about the drive-thru window…I’m pretty sure that’s just an ornament at this point.
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June 2023 by Z
The pharmacy team is great but that’s it. Response time is very slow, the drive through is never open. The line is insane and wraps around the health and beauty section often with only one register open. They can’t seem to handle the volume.
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June 2023 by Zach
The pharmacy team is great but that’s it. Response time is very slow, the drive through is never open. The line is insane and wraps around the health and beauty section often with only one register open. They can’t seem to handle the volume.
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November 2022 by Mamabebe
The pharmacy never has its drive throu open and it's hard to get meds when you can't walk
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September 2022 by Nancy H.
We did a delivery order and it went really good! Our shopper made perfect choices for the substitutions.
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September 2022 by Danielle Seering
The staff at this pharmacy is excellent - they never fail to answer questions, they are endlessly kind and they care about their patients. Privacy awareness is great. Looking forward to when they are able to reopen the drive through so that my dog can say hi to everyone again too!
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June 2022 by Marie Butler
Standing here for a prescription. It says “lunch break” 1:1:30. But they are all standing there filling prescriptions. No lunch break. Businesses usually have where 1 staff member goes on a lunch break at a time. There are 3 people just walking around right in front of me. Poor planning. A guy came up here already saying the same thing. To drive home and back is a waste of gas especially on today’s prices. So now I just have to stand here staring and waiting while they work and not eat. At my place of work we have a lunch break but are still open when customers come in. At other places I’ve worked it’s exactly what I said earlier on this post, one person goes on a break at a time not the entire staff while still working in front of us. Bad business.
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June 2022 by Michael T.
It is currently 2022, and Kroger still does not have a NFC pay service. Let that sink in. A corporation that large can not have technology available that roadside vendors even have. The excuse? Kroger pay, well, fun fact, they don't have that available either at this location. Do better.
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April 2022 by Calla Braymer
They were very patient, kind, and friendly. Staff is very helpful and efficient. I am very proud to support this pharmacy. Thank You for everything you do staff.
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April 2022 by Susan B.
The negative reviews are ridiculous. The people who work there are nice and doing the best they can in the circumstances we are all facing. Their prices are great, they frequently have amazing sales.
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January 2022 by Cindy P.
If I could give them zero stars,I would. I have been shopping at this Kroger for years, and 5 years ago, I called their corporate headquarters and complimented their pharmacy on exceptional service. I have found some businesses use the pandemic as a convenient excuse for poor service, and this Kroger has certainly bowed to this easily available reason for the consistent unpleasant atmosphere at this store. The employees seem to hate their jobs and their customers, the store is always out of items, the lines at the registers are atrocious and the store is dirty. The pharmacy is out of control. It is now 3-4 days for a prescription to be ready, even though the automated message gives you a completely different pick up date or time, and after waiting In line for your prescription, you are told it won't be ready for another day. No apology. I am now shopping at Busch's for my groceries, where I am always greeted with a smile and cleanliness and plenty of cashiers who actually seem to enjoy their jobs!
