-
November 2022 by S G
I just left the Kroger gas station, and it is very unlikely that I will ever attend. The gas station attendant has been very rude to me countless times. I look much younger for my age, and he talks down to me like I'm stupid. I understand that he probably has had a hard life, but there is no need to treat customers that way. I have always been very polite to him, but I am done dealing with his attitude everytime I gas up there.
-
September 2022 by Nancy H.
We did a delivery order and it went really good! Our shopper made perfect choices for the substitutions.
-
June 2022 by Michael T.
It is currently 2022, and Kroger still does not have a NFC pay service. Let that sink in. A corporation that large can not have technology available that roadside vendors even have. The excuse? Kroger pay, well, fun fact, they don't have that available either at this location. Do better.
-
June 2022 by Holly Thill
My usual experience at the Kroger fuel center is great everybody's kind and quick. This time they apparently close at 10:00 not 11:00 like it says on Google apparently verified 4 weeks ago. My husband was nearly out of gas and we were hoping to use our fuel points since prices are nearly $5. I am very disappointed that they don't keep their hours accurate on such a widely used search site.
-
April 2022 by Susan B.
The negative reviews are ridiculous. The people who work there are nice and doing the best they can in the circumstances we are all facing. Their prices are great, they frequently have amazing sales.
-
January 2022 by Cindy P.
If I could give them zero stars,I would. I have been shopping at this Kroger for years, and 5 years ago, I called their corporate headquarters and complimented their pharmacy on exceptional service. I have found some businesses use the pandemic as a convenient excuse for poor service, and this Kroger has certainly bowed to this easily available reason for the consistent unpleasant atmosphere at this store.The employees seem to hate their jobs and their customers, the store is always out of items, the lines at the registers are atrocious and the store is dirty.The pharmacy is out of control. It is now 3-4 days for a prescription to be ready, even though the automated message gives you a completely different pick up date or time, and after waiting In line for your prescription, you are told it won't be ready for another day. No apology. I am now shopping at Busch's for my groceries, where I am always greeted with a smile and cleanliness and plenty of cashiers who actually seem to enjoy their jobs!
-
December 2021 by Krista M.
You know I see a lot of people leaving not so great reviews for this Kroger, but I think it's pretty great. Unlike most Krogers, the employees here are always available to help me locate an item when I can't find it. They did quit selling my favorite salsa but that is not something that the store or the employees can help. They always have a good fruit selection. The store is always clean. There is plenty of parking. The pharmacy is always quick with prescriptions. It's a nice location to go shopping.
-
December 2021 by Sharon M.
Called the pharmacy, put on hold, no one came back to the phone. Called again, 30 minutes to get through and they're 2 days behind on filling prescriptions. Obviously staffing problems, I wouldn't recommend.
-
December 2021 by Sabrina Gabrielle
I just left the Kroger gas station, and it is very unlikely that I will ever attend. The gas station attendant has been very rude to me countless times. I look much younger for my age, and he talks down to me like I'm stupid. I understand that he probably has had a hard life, but there is no need to treat customers that way. I have always been very polite to him, but I am done dealing with his attitude everytime I gas up there.
-
November 2021 by Zach Wilkinson
Nice facilities, but no interior, and only one attendant.
-
October 2021 by Theo A.
Mangers have been there too long. They have Zero customer service skills. They do not want to help you. They are collectively as unpleasant as they come. The like to play pass buck on problems that arise. None of the mangers show any signs of being delightful but they love too mean mug you as you shop. Been my main grocery store for 14rs. Some of the same mangers their since then. They act like they hate their job and reflects in how your treated there.:Correction 1 veteran manger is pretty helpful, I don't know her name, she's a very energetic small lady with glasses & has a great personality and will try to help. The other veteran mangers need to go! Pink slips! Thx for reading. The pharmacy is pretty solid. Click-list is slipping a bit.
-
October 2021 by jacob denzer
This gas station ripped us off with a propane exchange. I sent my mother in law with a tank and they said they don’t swap unless it is blue rhino so they charged $40 instead of $20. But they still took the old tank!!! That is the definition of stealing.Not to mention blue rhino literally says “Blue Rhino will accept any standard gas grill tank, as long as it is in acceptable condition. We accept all brands of propane for exchange”So how we were charged an extra $20 for a new tank but they still took our old tank.Stealing.
-
April 2021 by Annette J.
I came here for my vaccine and, if I could separate out the pharmacy alone, I'd give them 5 stars. They were super kind when checking in, the pharmacists giving the shots were gentle and efficient, and everything was clean and I felt 100% safe.As for the store itself? It's a nice facility, to be sure. It's huge, great selection, etc. Seems newer in general, which is nice. After my first shot I took a few moments to pick up a few grocery items and I found everything with ease. The part where they lose the stars is that outside of the pharmacy area I felt pretty unsafe. I saw guests shopping without masks, groups of shoppers standing around talking with each other with their masks on their chins (taking your mask off to talk to someone defeats the purpose, FYI). I know it's hard for employees to enforce this, so I wouldn't hold it against them if it weren't for the fact that I saw a few employees doing the same thing. Masks under their noses, poorly fitting, etc. I was so turned off by the experience that when I went in for my second shot I left immediately and did my 15 minute wait in my car. It's a shame a few folks spoiled my experience because for the most part people were complying, but with cases spiking in MI and me being high risk, I just didn't feel comfortable. All it takes is one slip and I wasn't willing to risk it. Post-pandemic, I'd definitely consider shopping there again. But for now, I'm grateful for my vaccines and that's as far as I'll go.
-
March 2021 by Lori A.
Slowest deli ever. No one jumps in to help the one person they have helping customers while the two are talking and working in back. Line up in deli. I waited 20 mins to get my one order. poor management in deli to not train them to think of helping the customers first then work on your stocking
-
March 2021 by Phil Wagner
Close to home, good fuel.