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July 2024 by Lisa Adams
Extremely slow and inconsiderate of people's time also every time I go in there I see old men flirting with teenagers it's disgusting
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April 2024 by LiveMoore
The staff in this store are so rude to people. The only time I come into the store is when I use the Fed Ex holding location to pick up my packages.
Last time I visited the store, there was an elderly man with his caregiver at the counter being checked out. You could tell he had some kind of dementia and the caregiver was helping him out. He bought a few packs of smokes, and the checkout lady asked to see his ID. (The man looked like he was in his 80s) When he finally found his ID, the lady noticed it was expired. She then proceeded to tell him she would no longer sell him cigarettes until he renewed his ID. When the man stated he no longer drove, she continued on about getting a state ID.
This man clearly had enough on his plate as it is, and I'm sure it won't be easy for him to get to the SOS to get a state ID. Here is how the rules of ID verification are written:
It is illegal to sell, give or furnish tobacco products, vapor products or alternative nicotine products to persons under 21. Age to Ask for ID: Retailers must ask for ID from any person under 30 years (federal law), or appears to be under 27 years old (state law.)
She should be ashamed of herself for treating that man the way she did.
Have respect for your elders. There was no reason to belittle the man in front of other customers and hold the line up even longer for your own satisfaction. Why you find satisfaction in that I have no clue.
This was not the first problem I've had with the staff at this location, and I'm sure it won't be the last.
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November 2023 by Jessica Walker
Cleaner, and more organized than the ones from back home, and the woman was attentive and kind when we entered. We never got greeted, so that was nice...
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August 2023 by Yuki Sohma
The staff was really great, until they quit the other day. How god awful is your corporation that an entire store of people walk off the iob? Good on them for standing up to corporate bullies. Time to unionize.
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May 2023 by Jessica Laverock
This is the worst Dollar General I have ever been to! I went to check out and there was not one employee in sight. I finally walked near the hall where I'm assuming the break room was and said hello? (in a very nice tone). A man came to the register and he did not look happy. I stated that I was not trying to interrupt him but I had been standing in line for 5 minutes or so and didn't see anyone. This man literally did not speak. He just stared at me creepily as he was ringing up my items. I let him know that there were four items I purchased that were 50% off and they rang up at full price. Again, not a word. I asked him why he was not speaking to me and asked what was wrong. Again, he would not say a word. After several minutes of awkward silence and him giving me a stare as if he was plotting my death, I asked to speak to the manager and he claimed to be the manager (only words he uttered the entire time). I asked him what his name was and again, no answer. He refused to tell me his name which I found odd. This was without a doubt the most uncomfortable encounter I have ever had with someone in customer service. Another employee walked out at this time and I asked if the man waiting on me was the manager and he said no. I was told there was not a manager working and don't bother making a complaint because the corporate office doesn't care. He also stated that his co-worker doesn't usually talk and does not like speaking to customers. As I left the store I told "John Doe" that I hope he finds peace and to have a wonderful day. I think it's safe to say that working in retail is not a good career choice on his part. Needless to say, I will never go back to this location again. No worries! There’s 172 stores located in a five mile radius anyway.
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May 2023 by Quambas Quambillion
The staff was really great, until they quit the other day. How god awful is your corporation that an entire store of people walk off the iob? Good on them for standing up to corporate bullies. Time to unionize.
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December 2022 by Lisa Bryant
I have found most of the staff to be polite but over the past month i have had a couple of encounters with a man iv been told is the manager. At closing i went to cash out and he harshly told me “WE ARE CLOSED” as if i had snuck in 5 min to closing, And as he rush thru check out knocking some items onto the floor and states to another employee “guess we dont get to leave on time tonight!” He made sure to make me even more uncomfortable by talking about another customer that always comes 5 min before closing. Rude, childish, unprofessional, ungrateful! I remained polite but really should have just walked out!
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December 2022 by Justin
I just left here at 11:36am on Wednesday 11/16 feeling very victimized, not thru me directly but thru the older gentleman in front of me who forgot the PIN number to his card. I was waiting patiently behind this gentleman and watched as the clerk, Mike I think his name is, get really irate with this man and started getting really impatient and started cussing at this man IN FRONT OF A LINE OF US CUSTOMERS. I almost left with nothing but needed to get laundry done. I hate coming to this Dollar General in Pinckney. We just moved here not too ong ago, but I NNEVER have had a positive experience with this Mike guy. To make matters worse, I think he's the manager! Last time he Food stamp shamed m. Don't know why I keep going back.
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September 2022 by Marcee Allen
Saved me from going to kroger for 1 item. Red onion.
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August 2022 by Mr. G
Cleaning supplies…
Speaking of which my donuts and bread all taste like the detergent smell in the store. I still like the location and convenience.
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May 2022 by voodoo myluvvv
Staff are always very friendly. Very welcoming... Well that was 2'weeks ago. Stopped in today and the girl at the register was extremely rude.semed friendly to everyone else.did not say one word to me, even after I said thank you, have a nice day. Then continued to stare. Maybe because I stopped in after work, and was a little dirty?. She was so unpleasant for no apparent reason, so much so that I will complain to the manager.
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September 2021 by Jeanine Glenn
Sorry how do you guys stay in business your voicemail has been full for 3 months. Just letting you know didn't want to make a wasted trip now three times.
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August 2021 by Jaiden S
Good place for cheap finds.
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August 2021 by Brittany Murphy
This locations is always very friendly and fast.
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August 2021 by Shawn Pearson
Went for the first time this week. They have ALOT more stuff than you'd think.
