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December 2023 by Carol R.
Got the Interior Spa package on 11/28/23. When I called to book the serivce I spoke with Jeff at the Delemere location. He was super friendly and informative. The day before our appointment I received a reminder call, the woman who called also very friendly and answered my questions about dropping car off before they open. I did call after they opened to make sure they found the car as we had to park across the street. Got Jeff again, he said yep all was good and underway. Told me he'd check in mid-day with an update. He called me around 2p to say all was good, it was drying, he'd checked it himself and stains I was concerned with all came out perfect! We picked it up, paid and the car interior looked showroom new! I've been recommending them to everyone since then!
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August 2023 by Michael D.
So appreciate Colin and the Pros at Motor City Auto Spa. Meticulous service and quality. Best of Detroit winner and they deserve it. Thanks so much!!
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April 2023 by Jacqueline S.
They do a phenomenal job detailing the interior and exterior of my cars. I will always be a loyal customer but remember to remove all your items from your car. I forgot about car accessory in the trunk and it got misplaced. They tried to find it, but had to offer a replacement.
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April 2023 by Lindsey W.
This place is absolutely amazing. I took my jeep in for interior detailing. I dropped it off as soon as they opened and they called me at 1200 saying I could come after 1pm to pick up. Thankfully it was a Saturday so I had my wife take me there and pick me up. They were very reasonably priced and they got it back to me in a timely fashion. The car when I picked it up smelt brand new. Everything was so clean! There was tons of dog hair, dog puke, dry food and drinks spilt everywhere. It was all gone. I'm so impressed with them and I will definitely be going back and recommending this place to anyone I know!
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November 2022 by Loc D.
Updated from 2 to 5 stars: (11/19/2022) Ralph and the team addressed all of my concerns from the last service and the car looks and feels great now. Thanks guys! --- I had high hopes after doing my research for a local detailer super close to home that i could rely on for regular service. So, I opted for the complete silver package ($369) as well as engine bay cleaning which is $40 extra. By the time I picked up the vehicle it was completely dark outside so i drove home and parked it in the garage in order to inspect it in the morning. The silver package may as well be called tin copper or aluminum package because my car had hard water drops dried on the side mirrors, leaves, dust, and debris still in many areas of the door and trunk jambs, dried wax/sealant left on edges of paint protection film, and water was still dripping from the tail lamps onto the rear bumper. I thought a shop like this would at least have a compressed air sprayer to blast out excess water before drying. Also it didn't seem like anyone touched the entire rear spoiler as well as the rear diffuser and exhaust tips. The spoiler still had old wax, tar, grime on it and the diffuser and exhaust still had a thick layer of dust/ debris on it. Im not sure I want to take off the license plate and see whats behind it. Based on what im seeing from previous reviews, leftover dust and grime seem to be a reoccurring problem.. Lastly, I was hoping the $40 engine cleaning option would be a noticeable improvement but it just appeared that someone wiped the biggest surfaces with a glossy spray and called it a day. There was still significant grime and dirt on the most accessible and obvious areas. Clearly there's different package tiers, but if the Gold package adds extra polishing steps, fabric protection, and windshield treatment, it doesnt really address the initial quality control of the silver package. Overall, wife is disappointed and im left $409 lighter. Two stars for at least the friendly customer service and cleaner interior.
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August 2022 by Anton L.
Brought my 2021 GT500 in for detailing and was highly disappointed that my car was brought out to me covered in dust, rims were still dirty, the back window was very steaky, and interior gauges were cloudy from whatever cleaner they were using. Yes, they took care of things, but why did I have to point out what should have already been done? For the amount of money they are charging, internal inspections should have been done before bringing a car to the customer. Honestly, I don't think they cared enough just by the action of bringing out a car that doesn't meet the expectations based on their motto. 1st and last time I visit here.
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August 2022 by Gabrielle S.
Top notch service. Squeezed me in on a Friday at close when everyone wants to hit the town for dream cruise. Literally called 45 mins before close and they told me to head on in. Asked for a quick wash and the car looks like they spent a day on it!
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February 2022 by Danielle Robinette
Tyler did an amazing job on my Tahoe. It was a disgusting mess from my grandkids eating in the car. This is the second time I have had my car cleaned at Detailz. Very happy with his work. They even picked up my Tahoe and brought it back to me.
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December 2021 by Ruth G.
Every time I have my car detailed at Motor City Auto Spa I am a satisfied customer. They even managed to paint the scratches on my trunk where I had gone through the garage door before it had fully opened. Matt had told me it would need a collision shop to make it look perfect, but it already looks perfect. The employees are the absolute best and that is because it starts at the top. Thank you, Matt Lifter, for being the best and for having the best! Ruth Grimaldi Birmingham, Michigan
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September 2021 by Bob Vincent
Incredibly knowledgeable and interesting guy; also does a better job at a lower price than anyone else I've tried. Highly recommended but has a long waiting list, so book well in advance.
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September 2021 by Stephen T.
I've been taking my new Jaguar F-Type R to Motor City Auto Spa for regular hand-washing inside and out since taking delivery. They do an exceptional job every time and are very courteous and expedient. I'm thrilled that their efforts a few days ago contributed to my car scoring a perfect 10 at the Jaguar Affiliates Group of Michigan Concours d'Elegance this weekend. I will continue to invest in the services of MCAS.
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August 2021 by Sheila W.
I had high expectations for the place. I had done my research and this seemed to be the place I wanted to take my car. Well was I disappointed. They are seriously lacking in customer service. I had been told to jet touch up paint which I did with, but it was never used. The mark on my car is still there. No one went over my car with me when I picked up my car. They told me where it was sitting. I drove off and noticed that some things hadn't been cleaned, I took it back and they corrected what I pointed out. Later I noticed that the tinting that I had gotten on one window was smudged and there was something white on my inside door handle. I know I should have went back again but I didn't have it in me.
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July 2021 by Ser Seamus A.
Silver package scam alert! They talk the talk, but my car was rushed through, was missing a piece, and was still dirty when I picked it up. Who misses a huge spot of bird s*** on the roof? Motor city auto blah, that's who. Who said they were going to condition the leather and didn't? Motor city auto faux pas, that's who. Who charged me $100 to clean the interior and all they did was vacuum and clean the floor mats? Motor city auto blah blah blah! There are a few more issues, but that should do. Go somewhere else and let these guys sink.
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April 2021 by Daniel C.
I took my 2018 BMW M2 for full front paint protection film (PPF) and I have to say that they did a great job. From the very beginning setting the appointment up to the last moment of taking the car home. They did a quality work in a timely fashion at a reasonable price.
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April 2021 by Sue Truesdell
Had our van done last week. It looks like new! Great job. Thanks Tyler!
