Festerling's Auto Service LLC is a highly regarded auto repair shop known for its quick and reliable service. Customers appreciate the shop's willingness to accommodate urgent repairs, as they were able to assist with a camshaft issue promptly. The staff demonstrates a commitment to honesty, offering cost-saving advice such as recommending do-it-yourself installations for parts. Their customer service is exceptional, with staff going the extra mile, including waiting for parts and ensuring customers get home safely after closing time. The shop handles a variety of vehicles, including oversized ones like class C motorhomes, and is praised for its friendly and courteous service. Many long-time customers emphasize the shop's helpfulness, whether it involves routine maintenance or unexpected issues like battery or tire problems. Reviews highlight the clear communication regarding costs and potential future issues, ensuring transparency throughout the repair process. Overall, Festerling's Auto Service LLC has built a strong reputation for its dedication to customer satisfaction and quality service, making it a trusted choice for automotive needs.
They did a routine oil change on my class C motorhome. Not a difficult task, but no one else in northern Michigan would get their butt on a creeper to handle this oversize vehicle that can't go on a lift. These people rock. Helpful, courteous, friendly 5-star service.
July 2024
First time there. Staff were very helpful. I knew what the job was going to cost up front, it was done when they said it would be.
November 2023
Best price and service within 70 miles. They were quick helpful and honest everytime I go here.
