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January 2024 by Moira L.
Super kind and helpful customer service from the bakery department! And the muffins from here are delicious!
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December 2023 by Monique Thompson
Nice to have a coffee at the Starbucks and get the groceries. Have everything I was looking for. Nice people.
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November 2023 by Jonnie Katchka
Huge store, huge selection!Fresh meat counterSushi, great produce.Huge selection in dairy isle.
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November 2023 by Genny Cameron
Love this store when I'm in petoskey.good selection of food and good wine selection.
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October 2023 by Valerie Danforth
Great selection of items..but there’s quite a few cons I want to point out.Bathrooms really need kept up more.Staff shouldn’t be smoking outside the front door.Deli items/prepared items (salads, sandwiches, wraps, etc) should be made freshly daily and not resold the following day unless marked down. I’ve seen a couple different times where food is a day old and resold the next day at same price. And where meat was priced and labeled as newer as it actually was, which is lying/misleading and still sold for the same price, and having people think it’s newer then it was. Newly printed labels were placed over top of the old label.I purchased a salad and opened it up and it had brown spots on the lettuce and the croutons were very old.The lady at Starbucks isn’t friendly and also “can’t do this” and “can’t do that.” This store has potential and I hope things get better soon.
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October 2023 by Ellen Stevens
Really great store, clean, tons of choices, a little pricey
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September 2023 by Chelsea Falandino
Grocery shopping here is great, especially the gas coupons you get when you spend so much ! Check the ads!
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August 2023 by MJ R.
Had a really lousy experience here on Saturday. I had a barely sipped bottle of wine that was foul and spoiled. Brought it back along with the receipt. I've been drinking wine since 2001 and have returned maybe 4 bad bottles in those 22+ years at other stores. It's never been an issue. I was initially told "no problem, you can exchange it", by a young lady with pink hair, then an older customer service woman came back and got rude and nasty, and then she called David Monarch over to continue the despicable treatment that cannot in way be considered "customer service". They actually tried to lie to me and tell me it was "illegal" to take a return on an open bottle of wine, even though it was spoiled. This is an outright lie. David Monarch's approach to managing this store is as f00lish as he is rude. I will never do business with these folks again. Worst grocery store experience in my 40+ years.
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August 2023 by Thomas A.
Employees should not be smoking next to the front door. Had to walk through a group of 4 all smoking at the front door and in order for me to enter the store.Smoking area for them should be behind the building.
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August 2023 by Kimali Nichols
Love their later hours. Nice choices available. Great deli selections.
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August 2023 by David C.
We are vacationing in the area for 3 weeks so finding a good grocery store is necessary. D&W is a great grocery store but the employees are hit & miss in providing customer service. For example, one outstanding employee dropped what she was doing and walked me directly to the product I asked for while another employee (cashier) chastised me for not letting her know until after the order was rung up that I wanted the 5% Senior Wednesday discount. I definitely look older than 55. Prices are very competitive and in-store discounts with their D&W cards are great. Be aware though that once you sign up for their D&W discount card, it will take 10-14 days for them to add you to the data base so either keep your card ready or kindly ask the cashier to use their membership discount SKU when checking out. Remember also that with your discount card you get a fuel discount SKU receipt each time you spend $50 or more on groceries, alcohol not included. It is an "each occasion" discount, not a cumulative value over time so if you get a discount ticket after checking out, use it or you will lose it.
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July 2023 by Rob
Guy working the meat counter did an amazing job was there on 7/23 around noon.
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July 2023 by B Joy
Over the years each time I shop here it's just bad service in each department from the service counter to the cashiers to the deli/bakery/sushi. Even the Starbucks here, had the barista give me the "wait a minute," finger while she was texting. Will definitely not be shopping here anymore.
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June 2023 by Big C
Great service not much staff just a little bit pricey but overall not bad
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June 2023 by Kiesha S.
A very helpful and courteous employee named Scott saved the day for me! He not only helped me cash my check but he also had some very helpful suggestions on sales throughout the store. He saved me time and money. Thanks.
