-
October 2023 by Lynn E
This store is often closed, although normal hours remain posted online and on the door.Listed phone number has no message - it simply disconnects your call.Reading reviews, it's clear I'm not the only customer who has experienced these random closures. I planned to purchase a new phone on my visit. I wonder how much money this store loses through failure to maintain consistent business hours...
-
August 2023 by Kelli Doerfler
Never open when we try to go... Always closed.
-
April 2023 by Ashley Segal
Best service Ever!
-
December 2022 by Justin Roberts
Showed up to get a case and screen protector and another attachment for my car guy deliberately shuts off the open sign and sits on his phone taking selfies another guy shows up 10:10 still no sign on. I drove over 30 minutes to get here and now I'm driving back because I will not buy anything from this place
-
September 2022 by Bruce Anderson
Giving a 3 in petoskey Michigan. Had to pay bill. Was looking for newer phone.. The customer service in the just seemed like he was trying to talk me out of it.. Well saved me the money to look other places, I guess
-
August 2022 by Cassandra Collins
Company only provides for minimal service on site. Need more help. I love cricket because I find that it works where AT&T, Verizon and T Mobile don't plus it's affordable. No hidden charges. Would recommend to anyone. Stores are mostly just places to buy phones.
-
July 2022 by Beau M
My second time in for a new phone Zack was a great help again
-
January 2022 by wdzimmerman710
Horrible just horrible!!! I found out the employee I thought so much of was doing some shady stuff. He no longer works for them. But, instead of being helpful they were complete jerks!! I switched service as soon as I could.
-
October 2020 by Jerold Hustek
Always helpful
-
June 2020 by Timothy Ternes
I love the service. :)
-
November 2019 by Michael S.
Horrible customer service. Charged for service after requesting cancelation. Red tape. Excuses. Delay tactics. Unscrupulous business practices.
-
October 2019 by Kendra Broman
Well let’s just say we have had cricket for a couple years now. Love the service. BUT I walked into the cricket store today in petoskey and the first things out of the retail workers mouth was I am busy and it will be like 45 mins. He didn’t say hi and welcome. It wasn’t very welcoming walking into that store today. Needless to say the customers that were being waited on, told the worker that I could go before them since it will take them longer since there were switching providers. Thank you for allowed me to cut in line. Also I finally got my question resolved within 3 mins. That’s all it took!!! But yet he was so rude. If you don’t have good customers service get a new job!!
-
August 2019 by Adrienne Daleski
Managers know there products!
-
July 2019 by rob smith
They do a pretty good job there is 2 to 3 people in their every time you go by
-
July 2019 by Debra Lynn Bailey
Do you have enough refund policy so you take $146.59 from my account but don’t tell me that my Apple phone is a tracking phone and that cannot be hooked up but you take my money and then not then tell me and tell me I can’t get my money back while you’re all over Facebook the police of been called And and much much more is going to happen to this company Petoskey Michigan don’t go there!!!
