AutoZone in Petoskey is recognized for providing amazing and great customer service. Staff members are described as professional, knowledgeable, and super helpful, often going above and beyond. Employees demonstrate impeccable listening skills and compassion for customers, working hard to understand situations and assist. They are known to help with troubleshooting, scanning codes, and providing useful references for further repairs. The team shows a great customer service attitude, with some staff graciously offering to install parts. This high level of dedication ensures customers are taken care of and not left stranded, contributing to a positive and win-win experience.
Having trouble with my Turo Rental, Judy was awesome. Scanned the codes, did some extra troubleshooting. Then she gave me a great reference for a small local mechanic to take care of my issues. Great place!
August 2025
Came to get a steering wheel cover and windshield washer fluid.
August 2025
Amazing customer service! Professional and knowledgeable, Rob K. was fantastic and took great care of us and our vehicle!!
