Advance Auto Parts located at 730 Charlevoix Ave in Petoskey is a reliable source for automotive aftermarket products and services. The store offers a wide range of leading brands, including FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can benefit from free store services such as battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling. The staff is known for being helpful, knowledgeable, and friendly, often going the extra mile to assist customers. For example, employees have helped customers find the right parts, replace license plate screws, and install windshield wipers cheerfully. The store's team members are patient and attentive, providing excellent customer service that makes shopping a positive experience. The location also offers flexible hours, making it convenient for customers with busy schedules. Customers have expressed satisfaction with the staff's helpfulness and the overall service, although some mention that prices can be higher and advice may sometimes be limited. Despite this, many appreciate the store's availability for urgent needs and the friendly, helpful staff who make shopping and vehicle maintenance easier. The store encourages loyalty through the Speed Perks program, which rewards points for discounts on store items and gas at participating Shell stations. Overall, Advance Auto Parts in Petoskey provides quality products and friendly service, making it a trusted destination for vehicle needs.
The young lady that helped me with my purchased knew exactly how to resolve the issue. Great Job Advance Auto Parts!
June 2025
Was a customer of their competition for over 20 years (Autozone) after too many problems switched to Advanced. Staff seems more knowledgeable. Fewer mistakes. Polite and respectful.
May 2025
Very good help as a check engine light came on and coil was needed.
