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August 2024 by Jim Murphy
My wife just loves her maps! Even though we travel quite a bit and use Google and Waze, there is something to be said for the real thing, especially when you're exploring a new area!
We stopped here after landing, picked up several maps, and headed off!
Instead of just getting from A to B to C, maps allow you to look where you're going, see where fun areas might be, read up on nearby historical places, and schedule stops that allow you to really "visit" a new place. As we travel, those side-stops are extra value pieces that provide you with the 'meat' of an area, which translates into how you remember it and how, and if, you will recommend it to others!
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July 2024 by John Ohashi
Non existent battery replacement service. Ordered battery via the AAA app, for a 2017 Toyota Sienna. After about 3 hours of waiting and status checking with one text and 3 phone calls. I was told that there was no replacement battery for my 2017 Toyota Sienna. I went to Walmart and bought a battery and replaced the battery myself. Poor transparency, incorrect information, and poor service by AAA. I am contemplating canceling my AAA membership.
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June 2023 by Joel Curtiss
Eli did a super job of helping me get my auto and apartment insurance at a great savings. Thanks.
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June 2023 by Rachel Olds
Eli was super helpful and explained everything as he wrote my policies. Awesome experience all around. Super happy I stopped in for a quote!! They are all about getting the best coverage and saving customers money!!
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May 2023 by Ross cole
They are bad, always talk to someone if you go through this place their automated telephone dose not put order through very unreliable. Also the chrismas storm we had this year they wouldnt come get me when I was stuck and they kept hanging up on me. I will be find a different insurance company asap. Oh and if they ever say I'll put a rush on it they are lying worst company up here for insurance.
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April 2023 by jjstetes
Absolutely the worst insurance company. Racist, and judgmental. They basically told me if you have a felon in your home, they will not even talk to you about insurance. I'm not sure how this company is still in business. I will never support this company.
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April 2023 by Kal Flewelling
Super helpful and great to work with! Eli went above and beyond to make sure we were happy and covered appropriately!
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April 2023 by Nicole Burwell
Automated system didn't work, waited over an hour for them to tell me that on the second call. Said they would put a rush on it but still waiting another hour. Third call asked to speak to a supervisor because no rush was assigned. Supervisor Sabrina was extremely short and rude to us and refused to assist with anything besides tell us the time of arrival, which we already knew.Awful customer service, awful automated service, awful company.
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August 2022 by Ernie Hall
Great food, friendly service and fast
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October 2020 by Randy Merchant
Called their left a message to call me back never did hear nothing!!!!
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December 2019 by Judie Cole
I'd give it a minus score for customer service if I could. After 30 years of being a member they refuse to work with us and want to raise our rates after a 2 day lapse on our insurance. Shame on you for your shoddy service, obviously you've lost a customer today.
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November 2019 by Stephen Parker
AAA Petoskey is great all around. Very professional and quick to respond on all occasions. Been with them for 10yrs or so now, I'll be back for 10 more +.
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September 2019 by Jeremy Sr Olivier
Great service
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May 2019 by Debra Lynn Bailey
The lady that waited on me took time with me and gave me the maps I asked for. Told me about the services I had by joining. And other services I didn't feel I needed at the time . Very warm and Patients with all my questions and told me if I change my mind about the services just come back and she'd be more than willing to help me out so I bought right in
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September 2018 by Becky Wyble
Very helpful with maps and things to do in the area!
