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August 2024 by Anthony Jewell
Youngs Chevrolet of owosso mi, my 2015 Dodge Ram 4x4 crewcab has been repaired in youngs body shop 2 times. first in 2017 hit a deer front damage and second time in 2024 my Dodge Ram vandalized. Youngs Chevrolet go the extra mile for the customer great people to do business with, a very positive experience. I am Happy and very pleased with the Service and Quality of work done on my 2015 Ram.
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May 2024 by Regina Miller
Brought a car in to get fixed after someone had dented it. It’s been there since March and it is now May. When I called the ask about the status of the car someone named Char (sp?) was rude over the phone. When asked about a loaner car they stated they were unable to provide one. The very disappointing customer service from the body shop now has me worried about the quality of work once it’s finally done.
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May 2024 by Sheila Bish
Great experience, very helpful.
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January 2024 by Brianna Putnam
I got into an accident last week and when I called the body shop here, they gave me the best customer service! When other body shops were very rude and treated me like an inconvenience, this one did not. They were so kind when I called so I decided to take my vehicle there to get the work done and the in person customer service was just as great! I didn’t have to wait long at all and they made me feel like they actually cared. They fully explained things and answered all my questions. I highly recommend Young’s Body Shop!
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November 2023 by Colleen Strieff
Parts are high. But the service was excellent. Jeff Kondel is a wonderful
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October 2023 by Damian DeFeyter
(Update October 6, now I’m stuck with a leaking windshield and door seals and damaged caused by dealership and gm not making dealership fix and pay for the parts they damaged. All because I had a dash camera installed in my truck and complained about them leaving truck out in rain leaking inside truck.)As a UAW/GM worker I wouldn’t recommend this place to work on new vehicles. Their actions have made me decided myself and my family will never buy or have any Young dealerships or serviced centers have my business again. And I will let everyone I know and work with know too. I will update more when the final give my brand new truck back. Truck has been sitting outside with a known windshield leak. Had to take back truck so they couldn’t do more damage to it. Almost a month and nothing fix but small paint defect which in turn they did more damage to it.
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September 2023 by Hannah R
I dealt with an engine issue while visiting Owosso and I wasn't going to have it towed 50 miles home. They were able to fix the problem within a week.
However, they stated I had an oil pan gasket leak and coolant leak. I never saw any spots under my car, so I was skeptical. When I got my car back, I took it to my trusted mechanic. There was no oil pan gasket leak. Youngs wanted to charge me $440 for a problem that didn't even exist!! There was a small coolant leak, as stated, but they wanted $1,200!! My mechanic is charging less than half of that.
I know other people who go here and they have stated they aren't trustworthy. This is the first time this dealership has worked on my car and based on what happened to me, I would not recommend them.
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September 2023 by Katrina McGinnis
Very good service they got me in and out
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September 2023 by Matt McCormick
Willing to help
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August 2023 by JD
Staff is always friendly with top notch service! Always recommend to anyone looking for a car or just needs some work done.
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August 2023 by Lisa Shepard
Always a pleasure. Very nice people working at Youngs. Always profesional.
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July 2023 by Riley Arnold - M2
I’ve tried Young’s service center a handful of times over 6 years. Every time is the same lies and no response to updates.The most recent time I had a check engine light that was for an exhaust camshaft sensor.I brought it in on Monday the 10th of 2023. He said that it would be there all day but he would give me a call on Tuesday morning for an update. I never got a call.So I drove there to see what the update was. (Drove because we were looking at a used vehicle in town) I talked to Jacob who informed me that they hadn’t even looked at it and they probably weren’t going to be able to look and get me an update until Wednesday.I’m fine with waiting but the problem I have is that no one called to give me an update or tell me what the actual timeline was. Don should have given me the truth on the timeline up front or given me a call just to let me know. Then they would have a 5 star review. However zero communication, zero honesty and no accountability.Services: Auto engine diagnostic
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June 2023 by Hannah Richards
I dealt with an engine issue while visiting Owosso and I wasn't going to have it towed 50 miles home. They were able to fix the problem within a week.However, they stated I had an oil pan gasket leak and coolant leak. I never saw any spots under my car, so I was skeptical. When I got my car back, I took it to my trusted mechanic. There was no oil pan gasket leak. Youngs wanted to charge me $440 for a problem that didn't even exist!! There was a small coolant leak, as stated, but they wanted $1,200!! My mechanic is charging less than half of that.I know other people who go here and they have stated they aren't trustworthy. This is the first time this dealership has worked on my car and based on what happened to me, I would not recommend them.
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June 2023 by David Hafey
Biggest concern was why it took an hour and 45 minutes to change my oil WITH an appointment. Also the cost has gone up so much. I could have gone elsewhere for a few dollars less and it would have taken 15 minutes without an appointment.
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April 2023 by Hannah C.
I had just purchased my vehicle in November, I noticed my brakes were occasionally squealing so I took it into youngs to get checked out. Not much longer I received a call saying that there was around 70% life still in my brakes and were probably just making noise because they were "cheap". A couple months go by I was driving and I had to make a fast stop and ever since then my brakes were squealing BAD so I went to a mechanic and they told me my caliper was frozen and was shocked that I needed a new caliper already, considering I only have 40 some thousand miles on It. My brakes were also metal on metal 4 months after I was told from youngs they were fine.
