Tire Factory Inc. receives consistently exceptional reviews for its amazing, above-and-beyond customer service. Customers describe the staff as incredibly welcoming, attentive, and kind, frequently noting they go out of their way to ensure the best experience. The team is praised for being prompt and efficient, often completing services like tire repairs or installing four new tires in around 30 minutes. Their knowledge is impressive, providing expert recommendations tailored to individual needs without upselling or pushing unnecessary products. The business works within customers' budgets to get them safely back on the road and handles tough situations exceptionally well. They stand behind their products, as evidenced by a no-hassle tire replacement when a customer was unsatisfied with noise, charging only the difference in tire cost. This trustworthy, top-notch service has earned the loyalty of customers for over 25 years. Many state they will always return to this location and highly recommend Tire Factory Inc. to anyone for tire services, considering them a standout in the industry.
I can't express enough appreciation for the great service we received. Thank you Joel for your kindness in getting my husband's tire repaired quickly. 10 star rating customer service ratingā
June 2024
Every visit friendly& professional. Recommend for tire service or purchase
May 2024
Great people helped me out with lawn mower and rototiller tires!