10AM - 7PM
1031 E Main St, Owosso10AM - 7PM
1573 E M 21, Owosso“I went in yesterday to get the iPhone 15 and Rob was so helpful and helped me pick out so many great accessories and even some extra goodies! I bought 3 accessories and forgot 20% off an extra cord for my car! Rob was very kind and informed on everything and made sure I had everything I needed! #iphonelife #appleforlife”
“Drove from Flint to Owosso 20 miles out of my way to go to the store. It was worth it. Fast polite customer service walked out with a phone instead of dealing with T-Mobile.”
“My experience was nice. I turned in a insurance claim because my battery was swollen. Got the new phone on Sat. and they helped me at the store to transfer everything.”
10AM - 8PM
1016 E Main St, Owosso“Carole is an absolute gem to work with. I came in to get a new phone with my family (which includes small children) and she ensured not only myself but my family was accommodated while we waited. The tech required to verify me in order to get my new phone was atrocious, and made Carole’s job significantly harder. Spectrum should really look into providing their excellent employees with the tools to succeed. Although Carole could not have provided a better experience, Spectrum truly disappointed me regarding the tech. The appointment took twice as long as it needed to sheerly because of it. Again, it would smart for Spectrum to allow their employees to shine rather than needing to rectify a poor experience that the faulty corporate tech caused.”
“Extremely helpful staff...they went out of their way to assist with shipping our modem back as part or an exchange. They spent 30 minutes with customer service ultimately reaching resolve.They feel more human-like than many bot-like customer service workers that don't know the first thing about connecting with the customer! Love this crew. ??”
“I highly recommend this Verizon store. I come here whenever I need assistance with Verizon issues. The few times in the recent past when I went to the other locations it was an awful experience. At this Owosso location they are always very patient and kind. As well as quick to take care of our issues.”