Kroger Pharmacy in Owosso, MI, is dedicated to helping customers lead healthier lives through professional and friendly service. The pharmacy staff is committed to providing vaccinations, medicine, and advice on health topics. They offer clinical services and can administer various vaccines, including flu shots and shingles vaccines. Customers appreciate the convenience of online tools for managing prescriptions, including requesting transfers and refills. Reviews highlight the pharmacy's exceptional service, with staff often going above and beyond to assist patients. For instance, when one customer faced issues with insurance coverage, the pharmacist found a manufacturer coupon to reduce costs and prepared the medication in under 20 minutes. Another customer praised the accommodating staff during a COVID-19 situation, allowing them to use the drive-thru to purchase cough syrup when other places refused. Overall, Kroger Pharmacy is recognized for its friendly, professional approach and commitment to patient care, making it a valued resource in the community.
Patricia was very rude, wanted to do anything and everything besides help me. Just had a major attitude! Would recommend asking for someone else if you need help.
February 2024
Often has to order meds... Meds not in house. Takes too long to get refills. Patricia a tech in Owosso is very rude and actually hit my car door with the drawer. When brought to her attention, she just smiled with no apology. She did this twice. Other staff is more friendly and helpful.
June 2023
The people who work there are very friendly and professional. On several occasions the pharmacist has recommended ways I can save money onmy prescriptions. She looks into other plans besides my own. I really appreciate that.
