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March 2024 by Josh Collison
Hi, I'm Josh, and I'm an alcoholic.So, I try not to drink beer anymore because I just love it too much, I guess.Instead, I enjoy various root beers, cream sodas, or whatever interesting flavors I can find, typically in glass bottles. Yesterday, I had a peach soda in a clear long-neck glass bottle, as I cruised in my rust-riddled run down van.But then it it hit me: I needed brake pads.Since I was traveling past my local Plainwell/Otsego Auto Zone on the way home, I decided to pick up the pads.The friendly associate helped me choose the proper pads, based on my vehicle's VIN, and then rang me up. After I paid, he so graciously and diplomatically put my items in a plastic bag and said, "Now, let me put these in a bag for you, so you don't spill your beer." (In retrospect, the peach drink appeared very similar to a Corona).Chuckling hard, I told the associate that this was a peach soda, and that it was like 1:30 in the afternoon. Laid back and friendly, he replied with a smile "It's 5 o'clock somewhere."Hell yeah, the stuff of life. This is an accepting environment for anyone, and they even sell car parts!
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March 2024 by Domingo Sauceda
Excellent help from Maxine and Isac.They were very knowledgeable of what I needed for my truck and van.I had a great experience and will recommend them and AutoZone in Plainwell anytime. Thank you very much ?
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February 2024 by Raymond Prins
The manager (Michael) at the Otsego store went above and beyond to get a part for me . Actually went and picked it up himself.Very good service
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February 2024 by regulus 49001
Always knowledgeable and helpful staff. I’ve never walked out without what I came in looking for.
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January 2024 by Stacey Withee
Isaac was very friendly and helpful!
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January 2024 by Jonathan Wilson
Will only be going to the Plainwell Autozone from now on. Went right before they closed with a dead battery and Isaac W. had it swapped in less than 15 minutes. Very friendly. Definitely will be recommending this location to everyone. Thanks again Isaac!
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January 2024 by Michael Guyton
Great service from the folks at Autozone! We went in to get new wiper blades, and Michael was kind enough to point out we could get windshield washer fluid for $1 with two wiper blade purchase. Plus, he went outside and put on the new ones for us in about a minute. Can't beat that! Thanks again!
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January 2024 by Zachary Deming
Quick and easy fix for my O2 sensor.
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January 2024 by Relentless
Max and Sean are the MVPs here both helped me replace headlight at store when it went out on work truck thank u guys
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December 2023 by Kate Fitz
Everyone working was super nice and quick to help me find what I needed. I will be recommending this location to people I know.
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November 2023 by Buck Shot
normally they are spot on but nothing better than getting an oil filter from them draining your oil and when trying to replace the oil filter it doesn't fit... what a waste of oil time and fun.. normally they are spot on but do your research
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October 2023 by Michele Woodward
Thank you for the great customer service Kelsey!
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July 2023 by Brian Smith
Helped out looking for a roller cam that would match up to ours worked out good.
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July 2023 by Richard Paff
The guys here will change out your battery for free!!! Awesome service and knowledge!!!
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June 2023 by Alicia Sommers
You guys are amazing and saved me from a shady toyota dealership trying to sell me a new batter 1 year later
