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“The best bank I have ever dealt with! 24 hours or less decision on approval. If not approved they work out a game plan with you on how to get approved! I’ve been working with Theresa for 6 years now and she has helped me get loans I thought I would never get approved for!”
“I live in a different state and I was making a major purchase. Since I opened my account at Genisys, I wasn’t sure if I could use the large amount of funds. Everything was done over the phone, and Elizabeth was extremely professional and helpful. She was patient answering all my questions. She also gave me advice on opening other accounts to save money making interest. My experiences with Genisys have always been positive. Thank you.”
“I’ve been a customer since Genesis first opened Clarkston Branch. Got my kids started here with banking. I had a great experience in early years with loans , credit cards. I never missed a payment. Now retired and definitely have to jump hoops for anything. I’m sure it’s the times. Most importantly Lexi Hall is unbelievable in Clarkston . Her performance and knowledge helping me with a 6 month problem was amazing. Lexi took the time to go over the app process and explain easy usage! Give her a raise she’s not the normal experience I have had .”
“I have been banking with Oxford Bank for many years and have had great customer service. Recently I needed another debit card issued but could not get the time to stop at the branch in Clarkston to pick up during business hours. Garrett Bertram offered to drive to my house and personally delivery the card, I gladly accepted. Wow ! Now that is over and above customer care, a huge thank you to Garrett and Oxford Bank. The team overall does a fantastic job, I love Oxford bank!Best Regards,Tom SheaT.M. Shea Products, Inc.”
“I specifically went out of my way to come to the Ortonville branch today because I always have a great experience here. Sharon from the member service department assisted me in making a change to my account and was the best! She was so friendly, warm, and inviting. Everyone in the branch seemed to be in a good mood and because of that, boosted my mood too!”
8:30AM - 5PM
5800 S Main St, Clarkston
Banks
“I have been with Clarkston/Waterford Bank for over 30 years. We have all witnessed the incredible growth yet still receive the same wonderful customer service we have for decades. Angela and Dawn are the best! I would highly recommend Clarkston/Waterford State Bank for anyone interest in looking for a new banking facility or new to our area!”
“I was confused at first because there was no "teller" when I walked in the door. An associate directed me around the corner where the desk was located and a friendly teller took care of me.”
“I love this branch! They're always so accommodating and helpful. Kelly and Helen are super knowledgeable. You can definitely tell the staff here take pride in their work. I pass multiple other Chase branches on the way to this one. It's well worth the drive for me every time.”
9AM - 5PM
7505 Dixie Hwy, Clarkston
Banks
“I was really surprised by all the negative reviews I read about regarding the Comerica on Dixie Highway near White Lake Road. I have been banking there for four years and have had exceptional customer service every time I have been to the bank.
They know me by name and are always super friendly.”
“This is my first home buying experience and before I found Nick, I was in contact with other loan officers for quite some time, I felt they gave me the run-around. Within the first 5 minutes of talking with Nick on the phone, I felt at ease. Nick answered all my questions and concerns, which I had a ton. Never once had any problems getting in touch with Nick. Throughout the whole process Nick was on his A game. I will definitely be in contact with Nick for any future loans, also I will be recommending him to all my family and friends.”
“Great place to do your banking. I have never had a problem here and the employees have always been helpful in solving any online problems that I have encountered.”
“Jim has been an absolute pleasure to work with. Not only that, but everyone at the branch go the extra mile to make sure my needs are met, and that we’re taken care of.”
9AM - 6PM
6650 Dixie Hwy, Clarkston
Banks
“This branch has always been very helpful and taking care of all of our needs over the last 10 to 15 years since it used to be national city. We highly recommend PNC and all of his services. Whenever we had a credit card problem or dispute it was probably take care of with no problems. I might also I had that I've had personal credit ratings in the high seven and medium 800s for the last couple decades so that may have been why I got such good service.”
9AM - 5PM
6670 Dixie Hwy, Clarkston
Banks
“My review is for this specific local branch and not the overall bank practices, rules, or remote customer service.Did an excellent job addressing my concerns in person banker overheard my issue with counter staff and went out of her way to help. When she was unable to resolve the issue immediately the branch manager followed up within 2 business hours to remove a hold on my check for me. This is my bank I use in the US and Internationally and I was happy they continued great in person service.I was happy to see there was still a reason to use a physical location as well.”
9AM - 4PM
7990 Ortonville Rd, Clarkston
Banks
“This Bank of America Team is AWESOME!! First, Rudy Martinez informed and explained the EIN requirement to me as this was a vital piece needed in my process and hadn’t been previously mentioned by others in the field. He continued to SAVE the day by fitting me into their already full schedule, wanting to make sure I received the right help and see my process to completion!! I next worked w/Alex Minarik who not only was very familiar with what needed to be done but he explained along the way as we completed the process. Also he typed the fastest that I’ve ever seen lol! While I was awaiting review and approval, Nick was very helpful in assisting me in making a deposit and issuing a cashier’s check. I apologize; as I’ve forgotten the Teller’s name but she welcomed me w/a smile as I entered and offered her assistance immediately. KUDOS to this ENTIRE Team as they were ALL very friendly and had the same goal to provide EXCELLENT Customer Service!! Since they were all SO pleasant and great to work with, I won’t mind making the 30min commute when in Michigan as I consider the Clarkston Financial Center my FAVORITE BOA location!! Thank you, again!!”
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“Gosh, I can't believe the error I made! The bank called me and made me aware of the situation and then helped me to fix it. Just a wonderful, personable place to do your banking! Kudos to Oxford Bank!”