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June 2025 by Nino Smith
Sade helped me extremely well. Made my experience extremely easy.
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June 2025 by Katie Hughes
Sade is a smooth operator like her name implies. My father and I went in for help on our accounts during a difficult time for our family, she not only made time for us, but exemplified all the qualities of excellent customer service, Dad and I were impressed and delighted by her work.
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March 2025 by Michael Bennett
very unsatisfied with the customer service. Being out of state student with no other PNC Bank near me, they are unable to do anything for me on the phone. They told me it’s not possible to unlock my debit card. After they lost my new pin in the mail, they proceeded to laugh and say “it’ll eventually come” after a week of nothing. if i could put 0 stars I would.
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January 2025 by Mark Witte (UserNumberP90)
Please can one of your cleaners do their job? Will gladly give 5 stars when I don't have to see this anymore when I go to the ATM
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March 2024 by Alisa Troelsen
No, your bank WON'T notarize a document as a customer at this location! I will call PNC customer service to verify this "internal bank policy" with false advertising to us clients. The manager and all staff seem to prevent all bank employees who are notaries from notarizing any non-PNC bank prepared document while on the job. They even took the document (which is simply a another banks title conversion form to get into a Trust name) and read all the pages...when the purpose of notary acknowledgement is simply verifying the person before them is the person they say it is while signing. Perhaps it is related to liability and risk management? Maybe I will now just take my business elsewhere AND the company AND all family member accounts. IF you won't notarize all documents presented to you, then don't offer the service at all.....hum.
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October 2023 by Josh Snowden
This is less a review of this particular branch and moreso one of the PNC Institution as a whole. My wife and I have worked extremely hard to correct some of our credit card debt, of which a PNC credit card was a contributing factor, it happens. She had initially been approved for a 2000 dollar credit limit, and after years of paying on time it was increased to 3000 dollars. Over the last few months of diligent payments and extra payments with any money we could find we managed to get down to 30 percent of the limit, perfect right?No PNC decided to reward us with a punishment, lowering her available credit to 1700, lower than originally given, even with her higher overall credit score. Taking our hard earned 30 percent ratio to a hair under 60 percent, affecting our credit scores in a negative way. I am beyond irritated and disgusted with this business practice, only to be told its automatically reviewed by a computer and we don't get to find out about it unless we call or constantly monitor a card we have been using for small things, like gas, while we work on our other cards. It's shady, and from a bank that's not something you want to see.I cannot in good conscience recommend this institution.
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April 2023 by Dan'L Corneail
One great staff there!
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March 2023 by n s
The most slowest drive thru I ever encountered. Been using this Bank for almost 10yrs. Moving slow is the specialty here. For Years It’s the same excuse, backed up or not enough people. There needs to be better training in not making a 5 min process 15-20 min ordeal. Stop being cheap hire more people then. I rather Bank with Chase.
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May 2022 by Chris Ogle
Fast and friendly service.
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February 2022 by Jason K.
This branch is by far my favorite. Everyone who works here is pleasant and prompt to provide service. Shout out to the tellers, thank you for always being so cheery and pleasant!
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November 2021 by timothy wallace
This is most definitely the worst bank I have dealt with over my years,Very rude service and does very little to helping the customer I have been banking there for 3 1/2 years and I have been charged multiple overdraft fees but I have never been notified I was in overdraft in the first place. When I went in to have the issue resolved the VP Damond T Crooks told me I didn’t know how mobile banking worked, and refused to comprehend what I was telling him and treated me like I was stupid and pushed me out of the door I will definitely be closing my account here and banking elsewhere
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November 2021 by Timmy W.
This is most definitely the worst bank I have dealt with over my years,Very rude service and does very little to helping the customer I have been banking there for 3 1/2 years and I have been charged multiple overdraft fees but I have never been notified I was in overdraft in the first place. When I went in to have the issue resolved the VP Damond T Crooks told me I didn't know how mobile banking worked, and refused to comprehend what I was telling him and treated me like I was stupid and pushed me out of the door I will definitely be closing my account here and banking elsewhere
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February 2021 by Joe Bird
I have been very pleased with the service for over a decade. I am especially fond of Julie Ulferts who has well taken care of my needs. Joe
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August 2019 by Dillon Saferian
Unfriendly service. Charged people I wrote a check to 2% no matter what the amount. Accounts closed
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February 2019 by Dillon Phillips
Unfriendly service. Charged people I wrote a check to 2% no matter what the amount. Accounts closed
