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June 2023 by Mari M.
Lovely lay out and a very clean store but whatever happened to the customer is always right mantra? One very rude shop assistant become quite testy with us about something we had not control over. Insisting on getting the last word is never in vogue lady, never. Get yourselves some customer training.
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December 2022 by Michael B.
Worst grocery store I've ever been too. Meat cuts are terrible compared to Meijer, price and quality. They are out of stock of basic goods and items throughout the week. Self check out is never opened and they usually only have 1-2 registers max with a little old lady working it. Fuck.this.store
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November 2022 by Marlene H.
The service is good and the people are nice. But they're always out of everything . They don't do substitutions very often . So if you plan on going there you can almost be guaranteed you'll have to stop someplace else to finish your shopping .
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November 2022 by Google user
Sheila did an amazing job! I bought a cane and she decorated it on the spot!!! Don’t waste your time elsewhere!
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October 2022 by R M
Sheila did an amazing job! I bought a cane and she decorated it on the spot!!! Don’t waste your time elsewhere!
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August 2022 by Richard Roe
For the love of God would you please just raise the wages to facilitate the hiring of baggers & cashiers. I am sick and effing tired of waiting in line for so long and NO, I won't bag my own groceries
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June 2022 by Kevin Krueger
Disappointing that the meat and Fish counter is closed. I prefer buying meet from the counter rather than pre packaged. Also… open some check out lanes. Every time I am there, there are only one or two lanes open. Boy do I miss Hollywood. They had an excellent meet counter. Maybe Meijer’s new store will be an improvement over Kroger. I sure hope so. ?
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November 2021 by Larry Paquin
Teach baggers that bottles like wine need to be double bagged to prevent tearing thru the cheap plastic bags you use. Nothing worse than coming home and have the bottle shatter all over the garage floor because of the tear thru.
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October 2021 by Sylvia Nicholas-Moin
Several of the people who "work" there do not know how to provide service the public. On several various visits, the staff were unfamiliar with how to do their jib, were RUDE, and unhelpful.
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September 2021 by Amy Kathryn
No cashiers, long lines, grumpy staff and customer service is never open. Not convenient whatsoever. Waiting for fresh thyme to open hopefully
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July 2021 by Paul D.
Terrible customer service, never on time with refills ect, and have a terrible attitude
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June 2021 by Linda Linkco Norris-Williams
they have racist displays
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February 2021 by Matthew Bartle
While I recommend this Kroger overall, it is starting to be by default only as there are limited other places to shop at. I know the Bakery here is essentially independent of Store Management, but I have repeatedly asked for you to carry Goldminer California Sourdough Toasted Onion Square Bread only to have it ordered ONCE and then never again. You see, I took the liberty of contacting them directly and they informed me that that bread variety was their number one seller in Michigan but yet you, Kroger in Lake Orion, seemingly refuses to sell it. Why? Furthermore, what happened to Russo's Onion Rye variety bread that you used to sell? A fellow can't even buy good bread to make sandwiches anymore. Pathetic. Horrible. I'm telling Mom.
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July 2020 by Joel C.
Typically out of everything you need! Cashiers are extremely rude and you can tell they all hate their jobs. Only shop here because it's the closest grocery store to my house. If there was one closer I would never come back. I'm sure a lot of people feel the same way
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April 2020 by Andrea Hanson Smith
The employees make this Kroger the best one out there! Always positive, polite and knowledgeable.
