Gerber Collision & Glass is a business that provides vehicle repair services with a focus on quality and customer care. Customers appreciate the helpful and friendly staff, including individuals like Chad and Tiffany, who go above and beyond to assist, even in urgent situations such as changing a flat tire. The team is praised for their good communication and quick turnaround, often completing repairs faster than expected, sometimes just in time for special occasions. They are also noted for doing a good job on repairs, making vehicles look new again. However, some customers have experienced longer wait times, delays exceeding estimates, and issues with overcharging or incorrect paint matching. While most reviews highlight positive experiences, there are concerns about costs and time. Overall, Gerber Collision & Glass is seen as a reliable place for collision repairs, with staff that genuinely cares, although some customers suggest that smaller shops might offer faster and less expensive services.
Drop off my wife's truck to fixed and Chad did a wonderful job on oversight, and taking care of the stuff that was missed. Over all wonderful people there .thanks again.
August 2024
Do not have my car back yet but my service guy calls as promised to give me updates
July 2023
They did a good job on my Silverado. Looks like new again.